Order Management Specialist

7 hours ago


Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time
Order Management Associate

Join our team at Arrow Electronics, Inc. as an Order Management Associate and play a crucial role in ensuring seamless order fulfillment for our customers.

Key Responsibilities:
  • Monitor order status and resolve obstacles that prevent customers from receiving orders on time
  • Communicate order issues to customers, offer them possible solutions, and execute their decision/change requests
  • Troubleshoot order/system issues and assist in identifying and correcting their root cause
  • Cooperate with our warehouses and suppliers to ensure on-time delivery and provide them with essential information for shipping
  • Handle payment issues with credit card, PayPal, wire, and work with Finance to initiate credit line setup
  • Liaise between Trade Compliance and customers to complete required documents
  • Support our internal/international teams with order status requests
  • Identify process improvement opportunities and work with internal and external stakeholders to implement improvements
Requirements:
  • Bachelor's degree or equivalent experience
  • 1-2 years of order management/operations experience, ideally within the electronics industry
  • Negotiation-level English language skills, both orally and in writing
  • Good customer service skills, willing, and helpful attitude
  • Detail-oriented with good analytical skills
  • Ability to communicate at all levels and work in a team environment
  • Ability to work independently on multiple tasks, with prioritization and escalation skills
  • Flexibility and ability to adjust in a fast-moving and international environment
What We Offer:
  • Competitive salary package with Cafeteria system
  • Hybrid work with 2 remote days
  • Well-planned work schedules, free weekends, and holidays
  • Secure corporate background
  • Opportunity for professional and personal development in a complex system

Arrow Electronics, Inc. is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.



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