German Speaking Customer Advocate
1 month ago
Are you a talented and passionate individual with a knack for providing exceptional customer service? Do you speak German and English fluently? If so, we invite you to join our dynamic team as a multilingual customer service representative and make a global impact
Our client is a multinational company dedicated to providing exceptional customer service and innovative technology solutions to their clients. They are seeking for highly motivated and customer-oriented individuals to join their team as a German Speaking Customer Advocate. In this role, you will be responsible for providing outstanding customer support to their clients in multiple languages. PozÃció leÃrÃsa / Job description
- Provide exceptional customer service to our global customers in English & GermanÂ
- Resolve customer inquiries and complaints in a timely and professional manner.
- Manage customer accounts and update information as necessary.
- Collaborate with other departments to ensure customer satisfaction and process improvement.
- Make a positive impact on our company and our customers with your unique language skills and cultural knowledgeElvÃrÃsok / Requirements
- Excellent communication skills in both English and German
- Prior customer service and/or IT helpdesk experienceÂ
- Customer service-oriented mindset and a passion for helping others
- Ability to handle customer complaints and technical issues with empathy and professionalism
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Must have EU citizenshipAmit kÃnÃlunk / Offer
What they offer:Â
- Exceptional compensation package with a lot of benefitsÂ
- Opportunities for growth and advancement within the company
- A supportive and inclusive work environment that values diversity and teamwork
- Regular team-building events and social activities
- The chance to make a real difference in the lives of our global customers
- Complex and challenging tasks on a daily basis
- Home office opportunity (hybrid arrangement, office location: Budapest)Â
- Opportunity to grow within the company Kapcsolattartó / Information
If you're ready to take your career to the next level and make a global impact with your language skills, we want to hear from you For further information and to apply, send your up-to-date English CV via email at julia.kramli@randstad.hu, or click on the "Apply" button
tapasztalat
1-3 év / 1-3 years
készségek
- 'Nem igényel speciÃlis szaktudÃst'
szakmai ismeretek
- 'Nem igényel speciÃlis végzettséget'
szükséges végzettség
FÅiskolai, egyetemi végzettség / University
- 'Nem igényel speciÃlis végzettséget'
- 'Nem igényel speciÃlis szaktudÃst'
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