BV Technical Service Manager

1 month ago

Budapest, Hungary SAP Full time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now 

 

Summary:
We are looking for an SAP Technical Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.

 

Technical Service Managers (f/m/d) play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.

 

The Role:
As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must:

  • Analyze and implement SAP support methodology.
  • Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
  • Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
  • Be able to Own, Lead and Coordinate operational tasks, escalations, process improvements.
  • Support the operation of technical system landscapes.
  • Deliver high quality and ensure stable operations.
  • Identify top issues, define action plan and drive the resolution process.

 

What you bring:

  • Minimum 3+ years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience on Administration and Operations of SAP solutions.
  • Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
  • Background in SAP Solutions, SAP technology and products and cloud technology
  • Technical background and understanding of current cloud technologies/Hyperscalers
  • Experience in SAP HANA.
  • Experience in Technical Architecture/Implementation/Change Management
  • Knowledge of SAP Cloud solutions/portfolio would be an advantage.

 

Meet your team:
SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have Technical and customer facing roles within the unit along with technical delivery.

 

#SAPECSCareers

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 379782  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.
 

  • Technical Maintenance Leader

    6 days ago

    Budapest, Hungary LPP Hungary Kft. Full time

    We are a Polish family business and one of the fastest growing clothing companies in the region of Central and Eastern Europe. LPP owns 5 clothing brands: Reserved, Cropp, House, Mohito, and Sinsay. For 30 years we have been successfully operating in Poland and abroad, offering its collection in traditional stores already on 39 markets, including in such...

  • Technical Writer

    4 weeks ago

    Budapest, Hungary Kofax Full time

    Management and staff in Kofax’s Technical Communications job family help the company to ensure that its products and technology solutions are positioned for maximum success through the provision of expert and targeted user documentation and materials.  The position of Technical Writer is a core, entry-level departmental role and appointees are expected to...

  • Technical Writer

    4 weeks ago

    Budapest, Budapest, Hungary Kofax Full time

    Management and staff in Kofax's Technical Communications job family help the company to ensure that its products and technology solutions are positioned for maximum success through the provision of expert and targeted user documentation and materials. The position of Technical Writer is a core, entry-level departmental role and appointees are expected to...

  • Service Delivery Manager

    3 weeks ago

    Budapest, Hungary Black Cell Magyarország Kft Full time

    Minimum of 3 years relevant working experience as an IT / Information Security / IT Security service delivery managerFluent in English (both written and oral C1 or higher)Project management skills, ability to manageProven track record in contract management and negotiationKnowledgeable of quality management methodsStrong communication and presentation skills...

  • Technical Presales Consultant

    4 weeks ago

    Budapest, Budapest, Hungary TD SYNNEX Hungary Kft Full time

    Job Purpose: Certified engineer and specialist in IBM software (data / security / automation), working internally and externally with the partner base and sales organisation on defining solutions and projects.Responsibilities: Ability to support the design of vendor solutions to meet customer requirements Provision of an outstanding quality of service and...

  • Customer Service Executive

    4 weeks ago

    Budapest, Budapest, Hungary Cpl Full time

    Hungary for a new adventure? How about Budapest?My client, a massive international airline, is looking for a number of Customer Service Executives to work from their office in BudapestThis is a language role so I will be looking to speak with multilingual professionals with analytical and investigative skills, top notch customer service and a sense of...

  • Field Service Engineer

    4 weeks ago

    Budapest, Budapest, Hungary Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Field Service Engineer

    4 weeks ago

    Budapest, Hungary Danaher Full time

    Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...

  • Global Software Services Manager

    5 days ago

    Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 208643 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Your future tasks will be... The Software Modernisation transformation programme creates a new Software Services Central Operations function. The Software Services function consists of in-country operations team to deliver services...

  • Global Software Services Manager

    5 days ago

    Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 208643 | Contract type: Standard | Business Unit: Customer Success & Service Delivery   Your future tasks will be...   The Software Modernisation transformation programme creates a new Software Services Central Operations function. The Software Services function consists of in-country operations team to...

  • Technical Presales Consultant

    4 weeks ago

    Budapest, Hungary TD SYNNEX Hungary Kft Full time

    Job Purpose:   Certified engineer and specialist in IBM software (data / security / automation), working internally and externally with the partner base and sales organisation on defining solutions and projects.Responsibilities:Ability to support the design of vendor solutions to meet customer requirementsProvision of an outstanding quality of service...

  • Customer service specialist

    1 week ago

    Budapest, Hungary DNV Business Assurance Magyarország Kft. Full time

    We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world’s most successful organizations, we use our...

  • Logistic Specialist

    4 weeks ago

    Budapest, Hungary Huawei Romania TAC Full time

    Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world. Our...

  • Logistic Specialist

    4 weeks ago

    Budapest, Budapest, Hungary Huawei Romania TAC Full time

    Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.Our...

  • Guest Service Agent

    3 days ago

    Budapest, Hungary Hilton Garden Inn Budapest City Center Full time

    DescriptionA Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used...

  • German speaking Dispatcher

    3 weeks ago

    Budapest, Hungary ZaWin (Martin Engineering AG) Full time

    We are seeking a highly organized and dynamic Technical Dispatcher / Service Coordinator to join our team. In this pivotal role, you will be responsible for the efficient scheduling and coordination of our support technicians, working closely with our customers, local electricians, and specialists from X-ray and intraoral scanner suppliers. This position...

  • Guest Service Agent

    3 days ago

    Budapest, Budapest, Hungary Hilton Garden Inn Budapest City Center Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Guest Service Agent

    3 days ago

    Budapest, Budapest, Hungary Hilton Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • German speaking Service Management Office Supporter

    4 weeks ago

    Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 207764 | Contract type: Standard | Business Unit: Business Operations & Administration Your future tasks will be... On a daily basis: Service-compliant depiction of customer and Service Management/Sales requirements (70%)Document verification, distribution and filing of quotations, orders or reports Support and creation...

  • Guest Service Agent

    3 days ago

    Budapest, Budapest, Hungary Hilton Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...