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German speaking Warranty Specialist

2 months ago

Budapest, Hungary Karrier Hungária Full time

Our partner provides cutting-edge office solutions and technologies to businesses worldwide, with a strong focus on sustainability and reducing the environmental impact of their products. If you would like to join a dynamic team, send your application.

Main responsibilities:

  • Ensure accurate registration and billing of service contracts
  • Investigate and resolve warranty disputes efficiently
  • Process customer orders, quotes, and acceptances
  • Maintain and clean warranty databases
  • Collaborate with internal and external stakeholders
  • Analyze customer data and identify process improvement opportunities
  • Handle customer inquiries and provide excellent service



Required skills:

  • Graduate BA/BS degree is required
  • Full professional proficiency in English AND in German
  • Customer Service oriented mindset
  • Excellent communication skills,
  • Good knowledge of MS Office and in particular Excel



Advantages:

  • Experience in services, post-sales activities, contract administration or order management is an advantage
  • Working knowledge of Siebel, D365 and/or SAP systems is an advantage



What our partner can offer to you:

  • Cafeteria
  • Multinational environment
  • Trainings
  • Interesting and challenging projects
  • Home office opportunity (2 days per week)