IT Support Specialist

4 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft Full time
Job Summary

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a German-speaking IT Support Specialist, you will be responsible for providing top-notch technical support to our clients via email, chat, or phone.

Key Responsibilities:

  • Resolve IT issues and queries from end-users in a timely and professional manner
  • Provide support in German and English languages
  • Deal with software and connection-related issues
  • Use automated diagnostic programs to solve network problems
  • Escalate complex cases to Level 2 agents

About Our Company:

Our partner is a leading Information Communication Technology Services company with a strong presence in over 20 countries. Our Hungarian operation has 200+ employees and is experiencing rapid growth.

What We Offer:

  • Language Allowance
  • SZÉP Card Benefit
  • Sign-on bonus
  • Private Health Insurance
  • Fitness pass
  • Free online training programs
  • Flexible remote work
  • Multicultural environment with 25+ Nationalities
  • Employee Assistance Program

Requirements:

  • Good command of German and English languages (written and verbal)
  • Effective communication with clients at every level
  • Ability to find creative solutions to problems
  • Interest in the world of IT
  • Openness to providing support on weekends/at nights

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