IT Support Specialist German
1 week ago
We are seeking a highly motivated and detail-oriented German speaking IT helpdesk professional to join our team at Randstad Hungary Kft.
About the Role:As a German speaking IT helpdesk agent, you will be responsible for providing top-notch support to our clients in German and English. Your primary goal will be to resolve IT issues and queries in a timely and efficient manner, ensuring a high level of customer satisfaction.
Key Responsibilities:- Provide support through email, chat, or phone to clients in German and English
- Deal with software and connection-related issues using automated diagnostic programs
- Use helpdesk software to document issues, progress, and solutions
- Escalate complex cases to Level 2 agents
- Good command of German and English, both written and verbal
- Effective communication with clients at every level
- Ability to find creative solutions to problems
- An interest in the world of IT
- Openness to providing support on weekends/at nights
- Language allowance
- SZÉP card benefit
- Sign-on bonus
- Private health insurance
- Fitness pass
- Free online training programs
- Flexible remote work
- Multicultural environment with 25+ nationalities
- Employee assistance program
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IT Support Specialist
1 month ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full time{"h1": "IT Support Specialist - German Language", "p": "We are seeking an IT Support Specialist to join our team at Randstad Hungary Kft. As an IT Support Specialist, you will be responsible for providing technical support to our clients in German and English.Key Responsibilities:* Provide technical support to clients via email, chat, or phone* Troubleshoot...
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