Customer Service Coordinator

3 weeks ago


Budapest, Hungary Randstad Full time
CégleírÃs / Organisation/Department

Our partner is a global market leader that offers high-quality service in the field of facility management. Their operational unit provides complex service solutions and works closely with customers regarding technical maintenance and troubleshooting.

Our partner highly values in-person collaboration, so regular office presence is important for this role. (Location: IV. district)Pozíció leírÃsa / Job description

  • comprehensive support of serivce process
  • preparation and registration of contracts,
  • handling incoming e-mails, phone calls,
  • handling customer complaints,
  • preparation of statements and reports,
  • up-to-date recording of data.ElvÃrÃsok / Requirements
    • minimum secondary education, but higher education is an advantage,
    • active intermediate English language skills, spoken and written,
    • confident computer skills (Excel, Word); SAP is an advantage,
    • 1-2 years of customer service experience, preferably in the service area,
    • independent work, good problem-solving skills, accuracyAmit kínÃlunk / Offer
      • competitive salary and cafeteria benefits,
      • health insurance and annual bonus option,
      • an excellent, supportive team in a family environment at an international company,
      • professional development opportunites,
      • consistent working hours: 7:30 a.m. to 4:30 p.mKapcsolattartó / Information

         / 

        tapasztalat

        1-3 év / 1-3 years

        készségek

        • 'Nem igényel speciÃlis szaktudÃst'
        • 'No special skill required'

          szakmai ismeretek

          • 'Nem igényel speciÃlis végzettséget'
          • 'No special qualification required'

            szükséges végzettség

            FÅiskolai, egyetemi végzettség / University



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