Customer Service Coordinator

4 weeks ago


Budapest, Budapest, Hungary Randstad Full time

Seeks Service Coordinator to provide comprehensive support for service processes, prepare contracts, handle customer inquiries and complaints, and maintain accurate records.

  • Main responsibilities:
    • Support service processes
    • Prepare and register contracts
    • Handle incoming emails and phone calls
    • Manage customer complaints
    • Prepare statements and reports
    • Update data records
  • Requirements:
    • Minimum secondary education, higher education an advantage
    • Active intermediate English language skills
    • Confident computer skills, including Excel and Word
    • 1-2 years of customer service experience
    • Independent work and problem-solving skills
  • Offer:
    • Competitive salary and benefits
    • Health insurance and annual bonus option
    • Supportive team environment
    • Professional development opportunities
    • Consistent working hours

This role involves collaboration with customers and colleagues to provide high-quality service and support. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.



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