German Speaking Customer Service Representative
4 months ago
We are looking for candidates with strong German and English language skills to join their team.
Job DescriptionBeing the Single Point of Contact between End users and Onsite Engineers.Understanding and supporting the End-to-End Product Management LifecycleUse of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End usersQuality check and processing of incoming requests and incidents via ticketing tools, mailbox, and phone based on predefined Knowledge Base documents and work instructionsWithin delivery keeping the agreed service levelsMaintaining and improving customer satisfaction, providing a consistent customer experienceMonitoring all tickets and escalating issues in line with company processes to ensure customer demands are metException handling within the process (stuck process/change process/procedural changes.)
Job RequirementsFluency in German and English (spoken and written)Experience with Customer Service, confidence in communication with internal and external customersGood understanding of IT support, IT Service Management Tools and SAPWorking knowledge of Windows 7/10, MS OfficeGood interpersonal, literacy and numeracy skills
Compensation BenefitsCafeteria benefitsMedicover private health care packageLanguage courses, soft skills training and talent programmesGo through a professional and personal developmentHave a stable workplace with flexible scheduling (HO opportunity)
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Danish speaking Customer Service Representative
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Customer Service
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Budapest, Budapest, Hungary HAYS Hungary Kft. Full timeA German Speaking Customer Support Representative is open at our partner who is a leading provider of IT infrastructure services operating inBudapest.The company provides a professional working environment for fresh graduates as well and they can offer the chance to build up a career.Main Responsibilities:Provide exceptional technical support for the...
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Danish speaking Customer Service Representative
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Budapest, Budapest, Hungary Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research,...
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German speaking Customer Service Representative
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