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Polish speaking Customer Service Representative

4 months ago

Budapest, Budapest, Hungary Randstad Full time
Cégleírás / Organisation/Department

Our partner is a global leader in the growing life science research and clinical diagnostics markets and they are looking for a customer service representative to join their team. You will be responsible for supporting clients in the dedicated region and make sure their order processed with accuracy and provide excellent customer care in their queries.

Fixed-term positonPozíció leírása / Job description

To be the primary contact for the Customers and for the Commercial TeamsSupport Customers and Sales teams in the given regionRespond to Customer inquiries via phone and email and support the Sales Teams with their inquiriesProcess operational customer complaintsContribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure Elvárások / Requirements Excellent communication skills in English AND PolishStrong customer services experience within a fast paced environment Experience in a customer facing roleGood MS Office skills Accurate and fast data entry skills Excellent telephone manner Excellent organization skills Amit kínálunk / OfferCompetitive salary and cafeteria Annual bonus Private Health Care ServicesLife and accident insuranceHybrid working modelA dynamic environment where your innovative ideas are always welcomeKapcsolattartó / Information / tapasztalat 1-3 év / 1-3 years
készségek 'Nem igényel speciális szaktudást''No special skill required'
szakmai ismeretek 'Nem igényel speciális végzettséget''No special qualification required'
szükséges végzettség Főiskolai, egyetemi végzettség / University