Hotel Operations Manager

4 weeks ago


Budapest, Budapest, Hungary Corinthia Budapest Full time
Hotel Operations Manager

Corinthia Budapest is seeking a highly motivated and ambitious individual to join its team as a Hotel Operations Manager. This is an exciting opportunity to embark on a career in hospitality and take on a challenging role in a multi-award winning hotel.

Key Responsibilities:
  • Oversee all operational issues in the hotel, ensuring seamless guest experiences.
  • Conduct regular checks of hotel public areas to maintain high standards.
  • Motivate and maintain good employee relations, promoting a positive work environment.
  • Represent the company and hotel standards through guest communication and public relations.
  • Collaborate with FLHSS Manager and Director of Engineering to ensure guest and colleague safety.
  • Greet VIP guests daily and provide exceptional service.
  • Handle guest inquiries, complaints, and follow-ups in a professional manner.
  • Be responsible for compensating and adjusting charges as necessary.
Requirements:
  • At least 3-5 years of proven experience in supervisory/managerial positions in 5-star luxury properties.
  • High level of guest service and problem-solving skills.
  • Proficient command of English and Hungarian languages.
  • College/university degree in a relevant field.
  • Digital literacy with Opera hotel and MS Office system knowledge.
  • Professional self and corporate representation.
What We Offer:
  • Competitive salary with cafeteria.
  • Complimentary meals on duty.
  • Private healthcare insurance.
  • Dry-cleaning service.
  • International Corinthia discounts.
  • Employment recognition awards and events.


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