Financial Operations Specialist with Trading Expertise

3 days ago

Budapest, Budapest, Hungary EXANTE Full time
About EXANTE

We are a leading wealth tech company that provides innovative trading solutions and B2B financial infrastructure, empowering clients to create value through technology.

Our proprietary platform offers direct market access to over 1 million financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options.

We are a dynamic global organization with 600+ employees across 70+ locations, representing 60 nationalities, united by our core principles:

  • We believe freedom is an inherent right.
  • We drive change.
  • We prioritize privacy.
  • We deliver exceptional customer experiences.

As a forward-thinking financial institution, we invest in our people and their growth.

Join us in shaping the future of wealth management: Learn more.

About the Role

We seek a highly motivated Trade Desk Support Specialist to provide operational and technical assistance to our trading team. In this role, you will act as a liaison between traders, IT, and operations, ensuring seamless trade execution and resolving complex technical and operational issues.

You will be responsible for monitoring trading activity across multiple platforms, assisting traders in resolving discrepancies, breaks, or errors, and collaborating with internal and external counterparties.

Key Responsibilities
  • Trade Support:
    • Monitor and manage trading activity to ensure accurate and timely trade execution.
    • Assist traders in resolving trade-related issues by coordinating with internal and external teams.
  • System Monitoring and Issue Resolution:
    • Proactively monitor trading systems and applications to ensure optimal performance and uptime.
    • Identify, troubleshoot, and escalate technical or operational issues to relevant teams for prompt resolution.
  • Client and Broker Liaison:
    • Act as a point of contact for brokers, clients, and internal teams for trade-related queries and issues.
    • Maintain strong relationships with external counterparties to facilitate smooth trade execution.
  • Reporting and Documentation:
    • Generate and distribute daily, weekly, and ad-hoc reports on trade performance, system metrics, and issue resolution.
    • Document processes, workflows, and resolution steps to build a knowledge base for the trade desk.
  • Compliance and Risk Management:
    • Ensure all trading activities comply with regulatory and internal policies.
    • Identify and report potential risks or breaches in compliance to appropriate stakeholders.
Requirements
  • Bachelor's degree in Finance, Economics, Computer Science, or a related field.
  • 1-3 years of experience in trade support, operations, or a similar role within financial services.
  • Familiarity with trading platforms (e.g., Bloomberg, FIX Protocol, EMS/OMS systems) and financial instruments (e.g., equities, derivatives, FX).
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills to interact with technical and non-technical stakeholders.
  • Ability to multitask and work effectively under pressure in a fast-paced environment.
  • Proficiency in Excel and familiarity with programming languages (e.g., Python, SQL) is a plus.
Competencies
  • Tech savvy with trading systems and tools.
  • Strong interpersonal skills for effective collaboration with diverse teams.
  • Proactive approach to identifying and resolving issues.
  • A strong sense of urgency and commitment to delivering high-quality support.
Work Environment
  • Dynamic and fast-paced environment requiring adaptability and flexibility.

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