Global Freight Coordinator

3 weeks ago

Vecsés, Pest, Hungary C.H. Robinson Hungária Szállítmányozási Kft. Full time
Global Forwarding Agent Role

C.H. Robinson Hungária Szállítmányozási Kft. is seeking a skilled Global Forwarding Agent - Ocean to join our international team.

This role involves coordinating shipments, ensuring compliance, and adapting to industry challenges. You will collaborate with global colleagues and third-party agents to provide top-notch customer service and creative solutions.

Main Responsibilities:

  • Manage international shipping processes from purchase order issuance to cargo delivery
  • Leverage industry knowledge to create solutions and overcome challenges
  • Coordinate shipment tasks to meet customer SOPs, including booking approvals, pre-alerts, filings, and invoicing
  • Collaborate with international teams and third-party agents to drive efficiency and customer satisfaction
  • Build strong customer relationships by providing timely responses and proactive issue resolution
  • Support both internal and external customers with reporting and documentation needs
  • Participate in customer business reviews to improve service and solutions
  • Adapt processes using critical thinking to resolve internal and external challenges
  • Ensure smooth execution of deliveries while maintaining compliance with regulations
  • Drive operational excellence through continuous process improvement and creative problem-solving

Requirements:

  • +2 years of professional experience in Ocean Freight Forwarding
  • Fluency in English and Hungarian
  • Excellent communication, prioritization, and multi-tasking skills
  • Proven track record of strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
  • Proficient in Microsoft Office Suite of programs

What We Offer:

  • Real opportunities to grow your talent in a fast-moving, global organization
  • A fun, open, and inclusive workplace that encourages innovative thinking
  • Possibility to develop your language skills in our multilingual offices
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent
  • Flexible work arrangements to support a healthy work-life balance
  • Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

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