Front Office Manager

7 days ago


Budapest, Budapest, Hungary THERMAL HOTEL AQUINCUM Zrt. Full time
Job Description

**Job Title:** Front Office Manager

**Company:** Thermal Hotel Aquincum Zrt.

**Job Summary:** We are seeking a dynamic and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests.

Key Responsibilities:
  • Manage and organize the daily operational tasks of the Front Office department, ensuring seamless execution and high-quality service.
  • Lead and motivate the Front Office team, setting clear objectives and targets to drive performance and guest satisfaction.
  • Handle guest complaints and requests in a professional and courteous manner, ensuring prompt resolution and follow-up.
  • Monitor and analyze guest feedback to identify areas for improvement and implement changes to enhance the overall guest experience.
  • Collaborate with the Rooms Division Manager to develop business strategies and policies, driving revenue growth and operational efficiency.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve Front Office operations and guest satisfaction.
Requirements:
  • Minimum 3 years of experience as an Assistant Front Office Manager or Front Office Manager in a similar-sized and star-rated property.
  • Proven leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and financial management skills, with the ability to manage budgets and reports.
  • Flexibility to work varied shifts, including weekends and evenings, as required.
Benefits:
  • Free access to the Aronia Wellness and Spa facilities.
  • Free catering at our colleague restaurant.
  • Free guarded parking.
  • A stable and secure work environment provided by an international hotel chain.
  • A competitive salary and bonus scheme linked to individual and hotel performance.


  • Budapest, Budapest, Hungary Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Dorothea Hotel Budapest Autograph Collection, Dorottya utca 2, Budapest, Hungary, HungarySchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...


  • Budapest, Budapest, Hungary Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Dorothea Hotel Budapest Autograph Collection, Dorottya utca 2, Budapest, Hungary, HungarySchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYInspired by the captivating lives of Archduchess Dorothea and Palatine Joseph in 19th century Budapest, Dorothea Hotel...


  • Budapest, Budapest, Hungary Hilton Garden Inn Budapest City Center Full time

    A Front Office Team Leader supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.A Front Office Team Leader is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...


  • Budapest, Budapest, Hungary GREEN CARE Kft. Full time

    Üzleti LeírásA Green Care Kft. egy dinamikus és fejlődő vállalat, amely a szállodaiparban tevékenykedik. A Mirage Medic Hotel üzemeltetéséért felelős, és a szálloda falain belül kínálunk színvonalas szolgáltatásokat, beleértve a Chi-Huang (TCM) Medicine Centert is.Főbb FeladatokÜzleti Ügyintézői Tevékenység: A szálloda...


  • Budapest, Budapest, Hungary Magyar Lapterjesztõ Zrt. Full time

    Lapker csoport néven 1998-ban kezdtük meg működésünket. Fő tevékenységünk az országos lapterjesztés. Célunk, hogy a forgalomban lévő hírlapokhoz, magazinokhoz olvasni szerető ügyfeleink az ország valamennyi pontján hozzáférjenek.A Magyar Lapterjesztő Zrt. Ügyfélkapcsolati csapatába Front Office (telefonos) munkatársat...

  • Night Manager

    1 week ago


    Budapest, Budapest, Hungary Corinthia Hotel Budapest Full time

    The Night Manager performs duties of the whole Front Office during the night, and represents the Management. The Night Manager is responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security.Uplift Your Career with Corinthia BudapestTasks & Involvements:Act as manager on duty of...

  • Office Manager

    2 weeks ago


    Budapest, Budapest, Hungary Reed Magyarország Kft. Full time

    Office Manager Electrical test equipment and measuring instrument manufacturer and distributor company seeks an experienced Office Manager to oversee complex value-added processes in office management, finance, logistics, and marketing tasks, providing direct support to the CEO. Why this opportunity is right for you: Stable and international...

  • Kontroller

    3 days ago


    Budapest, Budapest, Hungary Fortuna Manager Kft. Full time

    ÁllásleírásA Fortuna Manager Kft. egy piacvezető tervező, mérnöki szolgáltató, projektmenedzsment vállalat, amely több mint 1000 sikeres ingatlanfejlesztési, építési projektben működött közre a hazai és a nemzetközi piacon.Fő feladatokTöbbszintű kontrolling rendszer kialakítása: teljesítménymutatók kialakítása,...


  • Budapest, Budapest, Hungary Karrier Hungária Full time

    Our partner is a prominent international banking institution with strong roots in Europe's banking history. If you are interested in the banking area and would like to use your English and German language skills, join the new team in this company.Main responsibilities:Guarantee the timely delivery of daily banking services for Corporate Clients across...

  • Lead QA Manager

    1 week ago


    Budapest, Budapest, Hungary HT Recruit Full time

    Job SummaryHT Recruit is seeking a highly experienced Lead QA Manager to lead QA activities across our client's projects and platforms. As a key member of our team, you will be responsible for defining and overseeing the Quality Management process, reviewing and coordinating QA teamwork, and approving test coverage, test scripts, results, etc.Key...


  • Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Our partner in the Banking field is looking for a Product Control Senior Analyst. You will primarily be responsible for controlling daily profit and loss reporting, balance sheet and expenses for all business. The position works closely across several functions daily (Front Desk, Business Management, Risk Management, Operations, and other areas of Finance)...


  • Budapest, Budapest, Hungary HT Recruit Career Page Full time

    Job SummaryWe are seeking a highly experienced Lead QA Analyst to lead our client's quality assurance activities across their projects and platforms.Key ResponsibilitiesDevelop and oversee the Quality Management process to ensure high-quality deliverables.Review and coordinate QA teamwork, approving test coverage, test scripts, results, and ensuring...

  • Office Assistant

    3 weeks ago


    Budapest, Budapest, Hungary Mind-Diák Szövetkezet Full time

    Agoda is an online travel booking platform for accommodations, flights, and more. They build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, their employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and...


  • Budapest, Budapest, Hungary Corinthia Budapest Full time

    Join Our Team as a Hotel Operations ManagerAbout the RoleWe are seeking a highly motivated and experienced Hotel Operations Manager to join our team at Corinthia Budapest. As a key member of our management team, you will be responsible for overseeing all operational issues within the hotel, ensuring that our guests receive exceptional service and that our...


  • Budapest, Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/DepartmentOur partner in the Banking field is looking for a Product Control Senior Analyst. You will primarily be responsible for controlling daily profit and loss reporting, balance sheet and expenses for all business. The position works closely across several functions daily (Front Desk, Business Management, Risk Management,...

  • Duty Manager

    4 weeks ago


    Budapest, Budapest, Hungary Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Budapest, Andrassy ut 25, Budapest, Hungary, HungarySchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided....


  • Budapest, Budapest, Hungary HAYS Hungary Kft. Full time

    Our partner is a well-known brand in the aviation industry. The Development team in Budapest – which was founded 2 years ago - is rapidly growing, hence we are seeking our next colleagues to join the Frontend Development team in various platform developments.Scope of the job:You will be working in a challenging, dynamic Agile/Scrum environment where things...


  • Budapest, Budapest, Hungary International Federation of Red Cross and Red Crescent Societies Full time

    Job DescriptionDescription –>Under the supervision of the Manager, Hungary Operations (Budapest), the Senior Finance Officer is responsible for all finance matters related to the Hungary Operations within the IFRC policies and procedures. The position will be embedded within the NS to support the development of entries, procedures, reporting and budgeting....

  • Social Media Officer

    2 months ago


    Budapest, Budapest, Hungary Starjobs Magyarország Full time

    Our client European Institute Of Innovation and Technology (EIT) looks for a new colleague as Social Media Officer for 6 months (with possibility of extension)Tasks:Strengthen the EIT's presence and engagement, especially on LinkedIn and Instagram, to increase brand visibility and engagement. Manage and pro-actively optimise the EIT's social media presence,...

  • Finance Officer

    7 days ago


    Budapest, Budapest, Hungary TATA Consultancy Services Hungary Full time

    About the RoleWe are seeking a highly skilled Finance Officer to join our team at TATA Consultancy Services Hungary. As a key member of our finance department, you will be responsible for managing our procurement and accounting operations.Key ResponsibilitiesProcurement ManagementManage all contracts, purchase orders, invoices, employee claims, payments, and...