Polish Speaking Order Management Specialist
3 weeks ago
We are seeking a highly skilled Polish Speaking Order Management Specialist to join our team. As a key member of our Order to Cash organization, you will be responsible for managing end-to-end Order to Cash activities for your supported country.
Key Responsibilities:
- Manage Order to Delivery activities within the O2C organization
- Monitor customer orders in SAP and support customer master data set-up and change requests
- Handle backorder situations with diligence and build strong relationships with customers, sales, and supply chain teams
- Maximize customer satisfaction level and secure O2D KPIs results
- Manage Invoice to Cash activities within the O2C organization and monitor, follow-up, and communicate daily with customers and internal teams
- Proactively support cash flow by maximizing cash receipt for the actual month and analyze AR Delinquency report, identify root causes for outstanding items, and take actions to deliver I2C KPIs
Requirements:
- University or college degree
- Fluent in English and Polish
- Strong MS Office knowledge
- 2+ years of experience in customer service/order management/accounts payable/invoicing/cash collection
- Great communication and interpersonal skills
What our partner can offer:
- Cafeteria with several elements to choose from
- Multinational environment
- Language courses
- Interesting and challenging projects
- Home office opportunity - 2 days per week
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