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International Customer Specialist

2 months ago

Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time


International Customer Specialist

Join our team as an International Customer Specialist and be at the forefront of delivering exceptional customer experiences. As a key member of our Inside Sales team, you will work with global brands, supporting customers and their users across Europe and simplifying international trading.

Your Key Responsibilities
  • Prepare customer-facing quotations by collaborating with our Partner network, ensuring best pricing, product availability, and suitability.
  • Maintain contact with internal service providers to obtain information on sales order processing, including validation of international ordering protocols for Export and Intra-EU shipments.
  • Ensure accurate and efficient sales order entry in accordance with customer-specific SLAs and requirements, including downstream management of own sales orders.
  • Select products correctly, based on rebates, pricing, availability, lead times, inventory, contract, customer requirements, etc.
  • Support the maintenance of customer-specific pricing and catalogues linked to our customer-facing eBusiness procurement tools.
  • Proactively resolve and manage customer, account, order, and invoice queries promptly.
  • Contribute to and participate in continuous improvement and optimization projects across the Group to deliver operational efficiencies that enhance the customer experience.
  • Support standard customer reporting requirements as required.
  • Deliver an exceptional customer experience.
You're an Ideal Candidate if...
  • You have at least 1 year of experience in a customer service-related position.
  • You are fluent in English (German or French is a significant advantage).
  • You possess strong administrative and good communication skills.
  • You have the ability to learn, develop, and grow in a fast-paced environment.
  • You have a high degree of adaptability and flexibility in your approach, with a proactive approach to continuous improvement.
  • You can work in a team, independently, with the ability to prioritize workload.
  • You have knowledge of major IT manufacturers and their products.
What We Offer
  • Development and career opportunities within an international team.
  • Insight into and knowledge of numerous departments in a global company.
  • Language courses, trainings, and Talent Programmes.
  • Medicover private healthcare package and cafeteria benefits.
  • Reward and recognition.
About Us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities, and strengths who want to live our shared value of teamwork and performance.