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Order Management Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Order Management Associate to join our team at Arrow Electronics, Inc. This role will be responsible for monitoring order status, resolving obstacles, and communicating with customers to ensure timely delivery.
Key Responsibilities:
- Monitor order status and resolve issues to prevent delays
- Communicate with customers to offer solutions and execute their decisions
- Troubleshoot order/system issues and identify root causes
- Collaborate with warehouses and suppliers for on-time delivery
- Handle payment issues and work with Finance to initiate credit line setup
- Liaise with Trade Compliance and customers for required documents
- Support internal and international teams with order status requests
- Identify process improvement opportunities and implement changes
- Bachelor's degree or equivalent experience
- 1-2 years order management/operations experience, preferably in the electronics industry
- Negotiation-level English language skills
- Good customer service skills and a helpful attitude
- Detail-oriented with analytical skills
- Ability to communicate at all levels and work in a team
- Ability to work independently on multiple tasks
- Flexibility in a fast-moving environment
- Experience with ERP systems, preferably Oracle
- Knowledge of Salesforce for case management
- Competitive salary package with Cafeteria system
- Hybrid work with 2 remote days
- Well-planned work schedules and free weekends
- Secure corporate background
- Opportunity for professional and personal development
We are committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
Location: HU-Budapest, Hungary (Váci út)
Time Type: Full time
Job Category: Business Support