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Technical Support Engineer @ Appsmith
1 month ago
**About Appsmith**
Appsmith is an open-source, low-code software platform that empowers developers to build applications quickly and efficiently. Our platform has gained significant traction, with over 10 million downloads and 31,000 stars on GitHub. We are a fully remote team, dedicated to creating a diverse and inclusive work environment.
**Job Responsibilities**
As a Technical Support Engineer at Appsmith, you will be responsible for providing exceptional support to our users. This includes:
* Troubleshooting and resolving technical issues related to our platform
* Collaborating with our engineering team to identify and fix bugs
* Creating and improving technical documentation to help users help themselves
**Requirements**
To be successful in this role, you will need:
* 5+ years of experience in a technical support role
* Hands-on experience with JavaScript, NoSQL, and SQL databases
* Strong communication and problem-solving skills
**What We Offer**
At Appsmith, we offer a competitive salary, comprehensive benefits package, and a collaborative work environment. We also provide opportunities for professional growth and development, including training and education budget.
If you are a motivated and talented technical support professional looking to join a dynamic team, please submit your application.