Polish Speaking Customer Service Representative

2 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft Full time
Customer Service Representative - Polish

We are seeking a highly skilled Customer Service Representative to join our team in Hungary. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients in the Polish language.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone and email
  • Support sales teams in the region with their inquiries and provide accurate information
  • Process customer complaints and resolve issues in a professional manner
  • Contribute to process improvements and enhance customer experience through accuracy and responsiveness
Requirements:
  • Excellent communication skills in English and Polish
  • Strong customer service experience in a fast-paced environment
  • Experience in a customer-facing role
  • Good MS Office skills
  • Accurate and fast data entry skills
  • Excellent telephone manner
  • Excellent organization skills
What We Offer:
  • Competitive salary and cafeteria
  • Annual bonus
  • Private Health Care Services
  • Life and accident insurance
  • Hybrid working model
  • A dynamic environment where your innovative ideas are always welcome


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