Client Manager

Are you passionate about fostering strong client relationships and driving growth in a global environment? Join Citi's dynamic team as a Client Manager within the Citi Global Network Banking (GNB). The GNB is dedicated to managing relationships with the local subsidiaries of Citi's multinational corporate clients, providing unparalleled support and strategic guidance.

Job Overview

• The Corporate Banking business provides financial services on a wide range of transactions including cash management, Markets, Trade, commodities, corporate finance, Investment Banking (acquisitions, divestitures, mergers and re-structuring) for corporate clients, financial institutions and governments worldwide. Our bankers work closely with our other business units to ensure client access to the full range of product and expertise within Citi.
• As part of corporate Bank, the GNB business is focused on serving the subsidiaries of our CB Platinum, Gold & Silver clients.
• Towards promoting a client-focused industry structure, this role supports a holistic, end-to-end, global approach to serving our multinational clients.
• The Banker in this job is meant to be the prime contact point in the bank within the client management unit.

As a Client Manager, you will:

• Forge deep relationships with various internal and external audiences to ensure timely problem resolutions and to provide support for a range of audience needs and services.
• Perform financial and operational investigations, including credit, foreign exchange, cash management and trade services, ensuring timely resolution and client satisfaction.
• Partner with Product Partners and Relationship Managers to perform various activities for Know Your Client (KYC) requirements, including timely origination, monitoring, renewals and completion across all product and marketing levels.
• Facilitate credit originations, credit allocation, approvals, documentation, bookings, fee collections and renewals for Standby Letters of Credit and justify exceptions, as well as credit allocation from Parent Account Management teams and Credit Risk Management.
• Identify revenue opportunities, position certain products with clients and monitor billing and service queries, as well as correct mapping/marketing hierarchies in Citi Investment Strategies (CIS) to ensure revenues earned from all products are appropriately reflected.
• Maintain and ensure that portfolios have correct marketing levels and legal structure reported in the appropriate systems.
• Ensure a high level of customer satisfaction.

The ideal background:

• 2-5 years of relevant experience in relationship management /client facing position in the financial or in the service sector.
• Fluent English knowledge, native Hungarian knowledge is beneficial.
• Commitment to client needs and results.
• Demonstrated information resourcefulness and a high level of attention to detail.
• Consistently demonstrate follow-up and organizational skills.
• Clear and concise written and verbal communication.
• Proven planning, negotiation and analytical skills.
• Excellent professional attitude.
• Capable to smoothly conduct client interactions, negotiations.
• Team player attitude to work effectively with internal and external counterparts.
• Bachelor's degree/University degree in finance or equivalent experience.

What we can offer you:

By joining Citi Hungary, you will not only be part of a workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance.
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The role is in 'hybrid' working model, which requires office attendance few days a week.

This Role is a "Controlled Function" Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015. 

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Job Family Group:

Institutional Banking

Job Family:

Corporate Banking

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

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