Restaurant Manager

7 days ago

Folyami hajóRiver Ship Budapest Hungary Scenic Group Full time €30,000 - €45,000 per year


Requirements
  • Min years' experience as Restaurant Manager
  • Experience in 4* or 5* operations (Hotel and/or cruise ships)
  • College Degree/Diploma or relevant apprenticeship in the F&B Service industry beneficial
  • Highly proficient in spoken and written English
  • Budgetary knowledge
  • Strong computer skills
  • Knowledge of inventory and revenue
  • Knowledge of HACCP
  • Strong Leadership Skills 
  • Self-organized, disciplined, and reliable
  • Team player
  • Problem solver, troubleshooter
  • Work under pressure and stressful situation
  • Familiar to work in a multicultural environment
  • Outgoing toward guests
  • Able to conduct training
  • Reflect at all time a positive can-do attitude
  • Well-groomed and maintain perfect hygiene standards
Role and Responsibilities
  • Overall responsible for ensuring professional and courteous service within the Food & Beverage department according to the Company   standards and procedures
  • Active involvement in daily operations and leading service station if required, including serving food and beverage items according to the Company standard and procedures
  • Always being up to date with the Company standard operating procedures, particularly for the Food & Beverage department, and ensuring its implementation
  • Distributing information within the team and exchanging information between departments
  • Preparing the duty schedule following legal requirements
  • Familiar with all itinerary-related ports of call and shore excursions
  • Taking an active role in creating a positive environment between all departments onboard and encouraging an open and respectful communication
  • Conducting regular briefings and meetings ensuring smooth information flow for the crew and participating in Head of Department-Meetings conducted by the Hotel Manager
  • Conducting frequent training sessions for the Food & Beverage department
  • Ensuring proper welcome and introduction to the team of new joining crewmembers
  • Evaluating Restaurant, Bar team and Butlers in assistance with the Asst. Restaurant Manager and the Bartender and providing feedback to crewmembers including performance-enhancing action plans if necessary
  • Monitoring and ensuring necessary disciplinary actions are taken and administered according to the Company standard.
  • Supporting and encouraging talented crewmembers with further career steps, following the Company   HR operating standard
  • Retaining full knowledge of Food & Beverage menu
  • Reaching cost, revenue and rating targets and implementing necessary improvements or actions if needed
  • Reviewing cruise questionnaires and addressing tops and flops within the Food & Beverage department, including taking appropriate actions if needed
  • Conducting quality checks
  • Ensuring active involvement in reaching higher guest satisfaction, including participating in additional Entertainment activities as per the Company standard
  • Ensuring proper stock handling, including reaching cost targets and implementing necessary improvements if needed
  • Welcoming and greeting of guests according to the Company standard
  • Being aware of the guest's specific needs and dietary requirements and recommending suitable alternatives
  • Performing special duties during additional F&B events such as Farewell Parties
  • Ensuring proper set up as per Company standard
  • Public speaking such as menu presentations
  • Cleaning and polishing of china, glass, and silverware
  • Dealing with guest complaints and informing Hotel Manager if needed
  • Keeping a record of breaking list and monitoring amount of breakage and damage and notifying Hotel Manager if necessary
  • Responsible for ensuring and maintaining cleanliness front and back of the house according to HACCP regulations, including monitoring the compliance with legal requirements
  • Observing slow running stock items and expiration control of Restaurant and Bar products
  • Responsible for the monthly inventories, purchase orders including equipment items, and delivery control
  • Following up on pending maintenance/stock requests
  • Ensuring proper storage use
  • Ensuring correct handling of all equipment and machinery
  • Preparing and monitoring the department's vacation planning following the ships overall vacation plan
  • Participating in all Safety Drills as per Captain's orders and ensuring solid knowledge of designated Safety role
  • Ensuring the Food & Beverage department has a full understanding of the designated Safety role, duties and in-port-manning
  • Reporting any potential Safety hazards immediately
Side Tasks
  • Participating in relevant Corporate training sessions
  • Fulfilling further job-related duties as instructed by the Supervisor, such as luggage service, loading, and garbage off-loading
  • Assisting other departments as per the Hotel Manager's instruction
Salary: starting salary in the first contract is 3.000€/month net

Contract type: Swiss, with all the benefits of the Swiss labour laws

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