Customer Analytics expert

3 months ago

Budapest, Hungary MOL Nyrt. Full time

MOL Group is an independent and international oil and gas company, headquartered in Budapest, Hungary. It is active in over 40 countries with a dynamic international workforce of 26,000 people and a track record of more than 100 years in the industry.

Are you eager to take part of transforming MOL Group Downstream’s Customer analytics? Are you ready to get familiar with sales, planning and optimization processes and manage to build top-level analytics to support business leaders in decision-making? Are you interested in the newest technologies and can’t wait to gain hands on experiences with artificial intelligence solutions? Are you excited to work across markets and cultures in Central Europe? Are you engaged to build your career and continuously learn in an agile, dynamic and motivated organization? Join the Customer Analytics team in MOL Group Downstream

We are searching for an enthusiastic colleague to join our team within DS Value Chain Management as

Customer Analytics expert

PURPOSE OF THE POSITION

Ensure the efficient and customer-oriented development of customer analytics, manages projects to develop existing- and introduces new digital tools, techniques, data bases, etc. Plays a crucial role in simplification and digitization by developing the entire Customer Analytics process of Downstream (DS), thus increases efficiency, competitiveness and enables DS to achieve its targets set in DS2025 Roadmap and in MOL Group 2030 vision and strategy. Acts as an owner and digital ambassador of the Customer Analytics in Downstream.

MAIN RESPONSIBILITIES and TASKS:

  • Formulate and systematize the Customer Analytics process and related systems
  • Build, improve, and optimize analytics capabilities, particularly through enhanced data management and AI/Machine Learning technologies.
  • Contribute to the development of the DS Digital Roadmap and translate it into actionable plans.
  • Lead initiatives to refine data processing and analysis methods for increased efficiency and accuracy
  • Define and manage IT CAPEX projects to standardize customer-related reporting and analytics
  • Coordinate project teams to deliver results on time and within budget, ensuring compliance with MOL's project management processes
  • Understand business processes and data, developing dashboards serving business needs in all possible level
  • Leads initiatives to streamline data processing and analysis methods, enhancing efficiency and accuracy
  • Continuous communication with stakeholders both in business departments and IT
  • Act as a Digital and an AI ambassador, promotes improvement by application of best practices from external benchmarks to support business and analytics process and culture development

REQUIREMENTS:

  • College or university degree (preferably in business, economics or IT related fields)
  • 5-7 years of work experience, 2-3 years on relevant area
  • Strong analytical mindset
  • IT knowledge with business acumen
  • Strong customer focus
  • Ability to plan and execute actions proactively
  • Collaboration, stakeholder management, communication, presentation
  • Advanced verbal and written communication and presentation skills in English
  • Advanced use of MS Office/O365 programs
  • Passion about new technologies, AI
  • Knowledge on dashboard development or in programming is an advantage
  • Knowledge on agile project management is an advantage
  • Knowledge about MOL DS processes, systems is an advantage
  • Driving license

What we offer?

  • Competitive salary and benefits, such as: cafeteria, private health insurance
  • Permanent position, starting as soon as possible
  • Professional trainings and a challenging environment to continuously develop yourself
  • Multinational, dynamic environment
  • Stable company background
  • Long-term career opportunity
  • Home office opportunity and flexible working hours
  • Complex, end-to-end processes
  • Work in the new MOL Campus building

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