Customer Service Specialist and Sales Support
4 weeks ago
Our partner is a hundred years old family company. We cover the customer service activities for central Europe and middle East from the Budapest Hub.
Main responsibilities:
- Entering and managing orders in SAP
- Experience in customer service/sales support or B2B customer service function
- SAP or another ERP systems knowledge
- Supporting customers in the local language via phone and/or email
- Strong daily cooperation with other departments in English (production, logistics, finance, supply, quality)
- Close cooperation with the local sales team
- Complete order management
- Keeping the SAP and the CRM system updated
- Providing back office administrative services
Required skills:
- Minimum 1 year of relevant experience in customer service/sales support or B2B customer service function
- Customer-oriented approach
- SAP or another ERP systems knowledge
- Business English and French proficiency
- Advanced level knowledge of MS Office applications
- Excellent communication skills, both oral and written
- Being able to work independently and in a team
- Excellent problem-solving skills
- Good level of analytical skills, numeracy
- Technical awareness
Advantages:
- Experience in working in an international company is an advantage
What our partner can offer to you:
- Working from home office (3 days/week)
- Competitive salary + Cafeteria
- Medicover White Package
- Nice working environment
- International friendly and supporting team
- Weekly fruit day / monthly team events
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