IT Support Associate

1 month ago


Budapest, Budapest, Hungary Karrier Hungária Full time

Join our partner, a leading multinational in IT services and consulting. If you would like to work in a continuously growing, stable company, this is your chance. Apply now

Main responsibilities:

  • Incident Management: manage the complete cycle of incidents from logging to closure
  • Technical Troubleshooting: Resolve issues related to MS Windows, laptops, printers, and collaboration tools
  • Communication: keep in touch with customers, vendors, and other departments
  • Monitoring and Escalation: monitor and document escalation processes to address issues promptly
  • Voice and Email Support: provide technical support through voice and email channels



Required skills:

  • 1 year or more experience in a similar role
  • Experience in Desktop support, application support
  • Exposure on ITSM ticketing tools
  • Working knowledge of the ITIL framework



What our partner can offer to you:Competitive salary and cafeteriaMayfair Health insurance


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