Dutch Speaking IT Support

2 months ago


Budapest, Budapest, Hungary Karrier Hungária Full time

Join our partner, a leading multinational in IT services and consulting. This is your chance if you want to work in a continuously growing, stable company. Apply now

Main responsibilities:

  • Addressing IT issues for clients and serving as the initial point of contact for customers (Level 1 IT support)
  • Managing end-user inquiries through tools, phone, and email
  • Accurately documenting and administering calls in the ticketing system
  • Escalating unresolved issues to the appropriate Level 2 teams
  • Keeping users updated and tracking ongoing cases
  • Enhancing and maintaining customer satisfaction levels



Required skills:

  • Proficient in Dutch at an advanced or native level, with upper-intermediate English skills
  • University graduates are welcome, including recent graduates (customer support experience is beneficial, but not mandatory)
  • Customer-focused mindset
  • Excellent written and verbal communication skills
  • Willingness to work in shifts



What our partner can offer to you:Competitive salary and cafeteriaHealth insurance



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