Customer Service Coordinator

2 months ago


Budapest, Hungary Randstad Hungary Kft Full time
  • Perform order to cash business process in a customer centric way

  • Processing of standard orders/free goods orders while complying with all agreed conditions

  • Responsible for the administration of delivery notes and invoices

  • Issuing credit and debit memo to customer in case of any discrepancy

  • Managing returns and refusals from customer

  • Follow special requirements for deliveries

  • Cooperation and daily communication with Customers, Finance Department, Sales Department and 3rd Party Logistics Provider

  • Preparation of requested CS KPIs reports

 

Our business partner in the manufacturing industry is looking for a new Customer Service Coordinator colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you

  • Experience in a multinational environment or in a customer service related role is an advantage but recent graduates with no professional experience are also welcome

  • Strong intermediate level English skills

  • You are a customer focused team player with attention to details and prioritization skills

  • Strong communication skills and proactive mindset

  • Great problem solving skills

  • Microsoft Office skills - Excel; PowerPoint

  • SAP knowledge is an advantage

 

  • Competitive salary and Cafeteria benefit package  

  • Flexible Home Office opportunity 

  • Supportive working environment

  • Training support

 



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