Dutch speaking Customer Service and Order Management Representative

21 hours ago


Budapest, Hungary Randstad Hungary Kft. Full time

Our business partner is looking for a new Dutch speaking Customer Service and Order Management Representative colleague. If you are interested in and have experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for youEnsure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting Deal with customer calls and complaints effectively and professionally as per the service level agreement Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion Work collaboratively with Sales, Finance and other relevant internal stakeholders Elvárások / RequirementsExcellent communication skills in English AND DutchStrong customer services experience within a fast paced, corporate environment  Experience in a customer facing role, including order processing  Good MS Office skills  Knowledge of SFDC and SAP desired  Accurate and fast data entry skills  Excellent telephone manner  Excellent organization skills  Amit nyújtunk / BenefitsCompetitive salary and Cafeteria benefit package Home Office opportunity Supportive working environmentTraining support Long-term career opportunity



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