Order Management Specialist
4 weeks ago
We are a Fortune 104 company with a strong presence in the global technology industry.
Our team of 22,000+ employees works together to innovate and deliver cutting-edge solutions to our customers.
Key Responsibilities:
- Monitor order status and resolve obstacles to ensure timely delivery
- Communicate with customers to resolve issues and provide solutions
- Troubleshoot order/system issues and identify root causes
- Collaborate with warehouses and suppliers to ensure on-time delivery
- Handle payment issues and work with Finance to initiate credit line setup
- Liaise between Trade Compliance and customers to complete required documents
- Support internal and international teams with order status requests
- Identify process improvement opportunities and implement changes
Required Skills:
- Bachelor's degree or equivalent experience
- 1-2 years order management/operations experience, ideally in the electronics industry
- Negotiation-level English language skills
- Good customer service skills and a helpful attitude
- Detail-oriented with good analytical skills
- Ability to communicate at all levels and work in a team environment
- Ability to work independently on multiple tasks with prioritization and escalation skills
What We Offer:
- Competitive salary package with a Cafeteria system
- Hybrid work with 2 remote days
- Well-planned work schedules, free weekends, and holidays
- Secure corporate background
- Opportunity for professional and personal development in a complex system
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
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