Order to Cash Specialist
4 weeks ago
Manage order entry and order-book management processes
Provide excellent customer service and support to sales representatives, customers, and internal teams
Collaborate with planning, order desk, supply chain, and transport teams to ensure smooth order fulfillment
Process invoicing, claims, returns, and credit notes efficiently
Support the sales team and customers to meet their needs and expectations
Requirements:
Proficient in Italian and English languages, with a focus on professional-level Italian and advanced-level English
Basic knowledge of MS Excel and ability to learn and adapt to new tools and systems
Strong customer and solution focus, with a commitment to delivering results and driving change and innovation
Excellent team player with a positive attitude and ability to work collaboratively with others
What We Offer:
Annual performance bonus and cafeteria benefits
Medicover health insurance, life and accidental insurance, and various recognition programs
Hybrid work arrangement with flexibility to work from home 3-4 days a week
LinkedIn Learning access for skill development and growth
Continuous performance feedback and supportive environment for career growth and development
Community events and groups, including running and yoga clubs, board game evenings, and travelers' club
Extra holidays for years of service and free weekends in case of bridge days
Career opportunities for growth and development in alignment with career goals
Automation and process improvement projects to drive efficiency and streamline workflows
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