Global Collections Expert

1 month ago


Budapest, Budapest, Hungary Adecco Kft. Full time

Gain a unique opportunity to partner with a leading global healthcare company focused on advancing science to improve lives as a seasoned Collections Analyst. This role involves managing customer requests and disputes, ensuring accurate case registration and classification while contributing to impactful global healthcare initiatives.

Main Responsibilities:
  • Deliver collections management services to ensure seamless business operations
  • Review AR ageing reports to identify areas for improvement
  • Perform collection and dunning from the related system, determining appropriate escalations and follow-up actions in line with the defined process
  • Manage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basis
  • Build expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issues
  • Participate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions
Requirements:
  • Graduate degree in accounting or finance (advantageous)
  • Experience in Customer Service, Order to Cash, Credit & Collection management
  • Hands-on experience with collections or receivables
  • Ability to interact professionally with internal and external clients; team player with good communication skills
  • Strong attention to detail, accuracy, and expertise in MS Excel and Microsoft Office
  • Fluent in Polish and English
What We Offer:
  • An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
  • An attractive, market-oriented salary of approximately €60,000 - €80,000 per annum, depending on location and experience
  • Cafeteria benefits and flexible home office policy, with a possibility to work up to 60% of time from home
  • Collective life and accident insurance and yearly medical check-up
  • An individual and well-structured introduction and training of new employees, with a dedicated Buddy to support your integration
  • Your own career path within Sanofi, with purposeful support for your professional and personal development
  • Join a great community, with special events such as Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs
About Us:

Adecco Kft. is a leading global staffing company, providing workforce solutions to help businesses succeed. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.


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