Global Operations Leader for Quote to Cash Processes
7 days ago
Formlabs, a rapidly growing company in the 3D printing industry, is seeking an experienced Global Manager of Quote to Cash to join its Finance and Accounting team. This is a unique opportunity for a results-driven individual with strong analytical skills and customer service focus to make a high impact on our organization.
As a key member of the Finance team, you will be responsible for managing a global quote-to-cash process, delivering excellent customer experience, and driving business growth. Your day-to-day tasks will include:
- Customer Support: Providing inbound call and chat support, setting up customers, handling tax exemptions, and responding to quotes and sales orders.
- Cash Collections and Application: Ensuring timely invoicing, cash collections, and cash application processes.
- Post-Sale Support: Handling credit memos, returns, and contract registrations.
- Team Management: Recruiting, onboarding, and coaching a team of AR professionals in Budapest, including transitioning historical processes from Berlin.
You will also work closely with various functions, such as Direct/Channel Sales, Customer Fulfillment, Services, and other parts of Finance/Accounting, to automate and simplify internal processes, achieving target KPIs like time to process, data quality, and cost per transaction.
We offer a competitive salary range of $90,000 - $120,000 per annum, depending on experience, plus a comprehensive benefits package, including private healthcare, free coffee, canteen, bike parking, playroom, shower, free snacks, free beverages, free lunch, and free parking. You will also have access to international projects, a modern office, startup atmosphere, and no dress code.
We are passionate about 3D printing and use tools like NetSuite, Magento, and Salesforce to drive business success. If you are a people manager with experience in quote to cash processes, looking for a new challenge, we encourage you to apply.
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Budapest, Budapest, Hungary Formlabs Kft Full timeFormlabs Kft is expanding rapidly, and we need a highly skilled professional to lead our Finance & Global Quote to Cash team. As our Global Manager of Quote to Cash, you will apply your expertise in operations, process automation, and AR experience to drive financial success while delivering timely information for our growing business.If you are a...
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