Italian Speaking Cash Collections Expert
2 days ago
As a skilled Italian speaking Cash Collections Analyst, you will play a crucial role in managing debtors' reports for timely collection of overdue invoices. Your excellent communication and problem-solving skills will be essential in understanding customer reasons for delays and ensuring payment.
You will work closely with the Cash Application team to ensure all un-applied receipts are allocated to the appropriate invoice in a timely manner. Additionally, you will participate in ad-hoc projects, such as audit deliverables and projects, and collaborate with the team to assist in tasks and responsibilities during colleagues' absences.
This is an exciting opportunity to join our dynamic team and contribute your expertise to drive business success. If you have a positive can-do attitude, good time management skills, and experience in collections or customer service, we encourage you to apply.
About You- 4+ years of experience in collections or customer service
- Excellent telephone manner and written communication skills in English and Italian
- Good interpersonal, communication, and negotiation skills
- Pivot tables, V-lookup, and formulas in Excel
- SAP/Oracle or similar AR system experience (an advantage)
- Competitive salary: approximately €35,000 - €45,000 per year
- Cafeteria benefit package
- Home office opportunity
- Supportive working environment
- Training support
- Long-term career opportunities
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