Roadside Assistance Professional
3 weeks ago
As a Roadside Assistance Operator at Randstad Hungary Kft, you will be responsible for responding to customer requests and providing assistance and support tasks related to the company's services. This role requires fluency in German, Hungarian, and English, as well as a willingness to work in shifts with a flexible and customizable schedule.
Key Responsibilities
- Respond to customer requests and provide assistance and support tasks related to the company's services.
- Engage with customers primarily via phone, and occasionally through chat or email.
- Assist clients on various issues such as insurance, accidents, and problems arising while driving.
- Take actions and communicate with foreign authorities.
Requirements
- Fluency (C2) in German.
- Willingness to work in shifts (night, weekdays, and weekends) with a flexible and customizable shift schedule.
- Customer service experience is preferred, but not required.
What We Offer
- Competitive salary package.
- Extra pay after public holidays.
- Cafeteria benefits after the probation period.
- Flexibility in home office arrangements.
- Enthusiastic team and supportive supervisors.
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