Éjszakai Recepciós/Night Auditor

6 days ago

Folyami hajóRiver Ship Budapest Hungary Scenic Group Full time 16,000 - 24,000 per year


Requirements
  • Min. 1- 2-year experience at a Front Desk   
  • Experience in 4* or 5* operations (Hotel and/or cruise ships)
  • Highly proficient in spoken and written English, French can be a good advantage
  • Strong computer skills
  • Knowledge of HACCP
  • Familiar with safety and security
  • Work under pressure and stressful situation
  • Smart presentation
  • Team player
  • Familiar to work in a multicultural environment
  • Self-organized, disciplined, and reliable
  • Problem solver, troubleshooter
  • Multitasking and pro-active
  • Outgoing toward guests
  • Dynamic and positive person
Role and Responsibilities
  • Providing professional and courteous service according to the Company standards and procedures
  • Professional handling of guest complaints/special requests and informing Supervisor accordingly
  • Hourly Safety rounds between 10.00 p.m. and 6.00 a.m. including checking doors and windows (closed and/or locked), kitchen appliances and whirlpool (switched off; whirlpool not to be used after midnight) and temperature control of refrigerators and detecting of possible malfunctions of machinery and equipment (e.g., air conditioner) and reporting such to Engineer immediately if necessary
  • Operating activated alarm system
  • Verifying all on board (guests and crew) at night departures
  • Ensuring no unauthorized persons are coming on board
  • Notifying Supervisor about breakage and damage of all equipment and machinery
  • Printing material according to the Company layout standards
  • Proper use of the onboard system
  • Posting guest checks, checking and printing accounts, and carrying out daily audits
  • Cash count at every shift change
  • Uploading guest slide show on ITV
  • Collecting the breakfast cards from guest rooms and deliver to Galley and Butlers
  • Refilling and polishing apples at the Front Desk
  • Emptying bins at Front Desk, Back Office, and Copy room daily
  • Removing daily programs from the previous day
  • Ensuring proper maintenance of printers and copy machine
  • Providing wake-up calls for guests
  • Printing and placing newspapers, sudokus, and crosswords
  • Recharging batteries of all hand sanitizers as required
  • Refilling the Boutique display if needed
  • Filing guest medical forms
  • Cleaning and sanitizing key cards of the previous cruise and preparing stateroom key cards for the upcoming cruise
  • Preparing and setting up Early Bird breakfast on embarkation days
  • Arranging signed system accounts bills by the date
  • Maintaining cleanliness front and back of the house according to HACCP regulations.
  • Ensuring correct handling of all equipment and machinery
  • Participating in all Safety Drills as per Captain's orders and ensuring solid knowledge of designated Safety role
  • Reporting any potential Safety hazards immediately
  • Placing updated Safety role and in-port-manning lists in designated areas
  • Turning on coffee machine and buffet as per instruction
  • Updating e-log if required
  • Ensuring an up-to-date knowledge of the AGE control panel and codes
Side Tasks
  • Participating in scheduled training, briefings, and meetings
  • Fulfilling further job-related duties as instructed by the Supervisor, such as luggage service, loading, and garbage off-loading
  • Assisting with monthly inventories as per Supervisor's instruction
  • Assisting other departments as per Supervisor's instruction
Salary: starting salary in the first contract is 2.000€/month net

Contract type: Swiss, with all the benefits of the Swiss labour laws

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