Dutch Customer Solutions Specialist

2 days ago

Debrecen, Hajdú-Bihar, Hungary TCIS Full time

Are you passionate about helping customers and solving problems? We're looking for a Customer Solutions Specialist to join our team and support our Dutch-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you

What You Will Do:

  • Customer Support: Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.
  • Proactive Communication: Keep customers informed by reaching out to update them on their case status.
  • Problem Solving: Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.
  • Collaboration: Work with your team to deliver high-quality service and resolve customer concerns.
Requirements

What We're Looking For:

  • Fluent in Dutch: Strong written and spoken Dutch, with the ability to communicate effectively in English as well.
  • Customer-Centric: A genuine desire to help people and provide excellent service.
  • Tech-Savvy: Comfortable using Microsoft Office and CRM platforms (experience is a plus).
  • Problem-Solver: Able to stay calm under pressure and think on your feet to resolve issues.
  • Organized: You follow up on cases and keep track of details, ensuring nothing gets missed.

Qualifications:

  • Education: High school diploma (college-level preferred).
  • Experience: Previous customer service or technical support experience is a plus.

Languages: Must be fluent in Dutch (both written and spoken).

Benefits

Why Join Us?

  • A full-time, stable position
  • Paid training on systems, tools, and brand-specific knowledge
  • Competitive salary and cafeteria benefit package
  • A friendly, inclusive team environment with regular engagement activities
  • Opportunity to support tech brands making a real difference in mobility, energy, and lifestyle
  • Internal development and career growth opportunities

Be the first point of contact for our customers and help us deliver outstanding service

If you want to be part of a dynamic and supportive team and meet the above requirements, please send your CV.

  • Dutch Customer Solutions Specialist

    2 days ago

    Debrecen, Hajdú-Bihar, Hungary transcosmos (TCIS) Full time

    Are you passionate about helping customers and solving problems? We're looking for a Customer Solutions Specialist to join our team and support our Dutch-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from youWhat You Will...

  • Customer Solutions Specialist

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Ltd. Full time 28,000 per year

    Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support...

  • Customer Success Specialist

    1 week ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Kft. Full time 25,000 - 60,000 per year

    The role of Customer Success Specialist is an individual contributor position within our Success team. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with internal teams. As a Customer Success Specialist, you will contribute to...

  • English - German/Dutch Speaking Technical Support Analyst

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Ltd. Full time

    Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support...

  • French-Speaking Customer Solutions Specialist

    1 week ago

    Debrecen, Hajdú-Bihar, Hungary transcosmos (TCIS) Full time 2,100,000 - 4,200,000 per year

    Join our team if you love helping people and enjoy a challengeDo you love helping people and enjoy solving challenges? We're looking for a passionate Customer Solutions Specialist who speaks French and English and wants to work remotely from HungaryJob SummaryAs a Customer Solutions Specialist you will act as the primary liaison for assisting customers with...

  • Dutch Speaking Technical Support Analyst

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary HSA Full time 25,000 - 40,000 per year

    Spreek je Nederlands? Zo ja, solliciteer dan op onze vacatureAre you interested in the world of Technical Support? – Then this is your opportunity Join our partner's team as a Technical Support AnalystTasksProviding customer support via phone, chat, and emailSharing product information and handling order-related inquiriesIdentifying and resolving hardware...

  • Technical Support Analyst

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Ltd. Full time 280,000 - 500,000 per year

    Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support...

  • Dutch-Speaking Technical Support Analyst

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary TCIS Full time 250,000 - 500,000 per year

    As a Technical Support Analyst, you will be primarily responsible for providing frontline customer support and/or technical support via inbound or outbound through various contact methods i.e., phone, Chat, Email. You will provide information about products and services, help with processing orders, respond to customer complaints, customer retention and...

  • Dutch-Speaking Technical Support Analyst

    2 days ago

    Debrecen, Hajdú-Bihar, Hungary transcosmos (TCIS) Full time

    As a Technical Support Analyst, you will be primarily responsible for providing frontline customer support and/or technical support via inbound or outbound through various contact methods i.e., phone, Chat, Email. You will provide information about products and services, help with processing orders, respond to customer complaints, customer retention and...

  • Sales specialist

    6 days ago

    Debrecen, Hajdú-Bihar, Hungary SERVEONE - Global Business Partner Full time €60,000 - €90,000 per year

    Sales Team SpecialistLocation: Debrecen or Budapest OfficeEmployment Type: Full-timeExperience Level: Open to all levels (B2B, B2C, or online sales experience is a plus)About the RoleWe are looking for a proactive and collaborative Sales Team Specialist who can work closely with clients, partners, and internal teams. This role requires strong communication...