Field Service Engineer MV, EMEA

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description
As MV Field Service Engineer you will provide the services at customer sites and Rockwell Automation locations across the entire EMEA region.

You will report to EMEA Delivery Manager MV.

The Requirement - You Will Do

• Conduct Start Up of the Rockwell Automation Medium Voltage products & 3rd party components as part of projects on customer locations. This contains, but is not limited to AC Drives, Soft starters & Controllers.
• Provide Emergency breakdown support, repair and on-site analysis on the Medium Voltage products.
• Provide Technical Support to customers and colleagues worldwide.
• Participate in the on-call support mechanism as part of the EMEA MV Support Rota.
• Perform Preventative Maintenance activities on the Rockwell Automation products.
• Lead the on-site Start Up Project Management and liaise with the LCS Project Manager(s).
• Support the LCS Project Manager(s) and Proposal Engineer(s) with quotes for spares and services.
• Complete all on site Project administration such as commissioning guidelines, reports & drawings.
• Conduct training.
• Accurately complete commissioning/service documentation after every project and submit it to relevant team members
• Communicate intelligence from site (e.g. BOT hours usage, schedule impact, contractual matters, new business opportunities)
• Use Field Service Portal on SAP to book billable hours daily
• Promote the Rockwell Automation services portfolio.

The Essentials - You Will Have

• Minimum 5 years of experience in a similar position.
• Medium Voltage Drives background.
• Excellent knowledge of the industrial automation product range and applications.
• Ability to travel 80% of time, EMEA region.
• Eligibility to live, work and travel in EU. Please note that visa sponsorship and relocation support are not available.

The Preferred - You Might Also Have

• Bachelor or Master degree in Electrical / Electronic Engineering or Electrical / Mechanical Engineering.
• Willingness to relocate to Turkey.

What We Offer
Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• work tools including a company car
• and other local benefits

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.