Technical Services Support Engineer

4 days ago


Budapest, Budapest, Hungary FORVIA HELLA Full time 40,000 - 80,000 per year

YOUR TASKS

Responsibilities overview – Duties and responsibilities include, but are not limited to:

  • Support our UK customers in remote diagnostics and remote coding, as well as automotive technical support;
  • Develop our services in the field of macsRemote remote diagnostics;
  • Counselling and support in connection with updating diagnostic testers;
  • Working towards achieving sales and customer satisfaction targets as defined;
  • Providing feedback to Team Leaders from a continuous improvement perspective regarding the service to customers;
  • Build close working relationships with all internal departments to improve products and services, always looking to reduce costs.

YOUR QUALIFICATIONS

As a future colleague at Hella (Gutmann Solutions), you should be able to contribute with:

  • Automotive technical background. Preferably as an automotive technician or similar;
  • Experience in working with advanced automotive technical troubleshooting - preferably with the use of OE testers;
  • Systematic, positive and service-orientated;
  • Trustworthy and honest;
  • Independent, solution-orientated and with good communication skills;
  • English written and spoken;
  • Good computer skills.


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