Polish speaking Customer Service Representative
2 months ago
Our partner is a global leader in the growing life science research and clinical diagnostics markets and they are looking for a customer service representative to join their team. You will be responsible for supporting clients in the dedicated region and make sure their order processed with accuracy and provide excellent customer care in their queries. Â
Fixed-term positonPozÃció leÃrÃsa / Job description
- To be the primary contact for the Customers and for the Commercial Teams
- Support Customers and Sales teams in the given region
- Respond to Customer inquiries via phone and email and support the Sales Teams with their inquiries
- Process operational customer complaints
- Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure
 ElvÃrÃsok / Requirements
- Excellent communication skills in English AND Polish
- Strong customer services experience within a fast paced environmentÂ
- Experience in a customer facing role
- Good MS Office skillsÂ
- Accurate and fast data entry skillsÂ
- Excellent telephone mannerÂ
- Excellent organization skills Amit kÃnÃlunk / Offer
- Competitive salary and cafeteriaÂ
- Annual bonusÂ
- Private Health Care Services
- Life and accident insurance
- Hybrid working model
- A dynamic environment where your innovative ideas are always welcomeKapcsolattartó / Information
/
Â
tapasztalat
1-3 év / 1-3 years
készségek
- 'Nem igényel speciÃlis szaktudÃst'
- 'No special skill required'
szakmai ismeretek
- 'Nem igényel speciÃlis végzettséget'
- 'No special qualification required'
szükséges végzettség
FÅiskolai, egyetemi végzettség / University
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