Automotive Technical Support Agent with German

4 months ago

Budapest, Hungary MSX INTERNATIONAL Full time

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. To learn more about MSXI, please visit www.msxi.com or www.careers.msxi.com

Summary

As an Automotive Technical Support Agent, you will be the key contact between dealers and the manufacturer in case of product related errors and in contributing to find the solution.

Our client is one of the major premium car manufacturers. You will support operators in diagnosing and repairing vehicles and in providing technical analysis. We are looking for automotive technical experts with good customer service skills.

 

Responsibilities

In your role as technical support agent for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

 

Your profile

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes:

  • Proven automotive experience, ideally in a dealership, workshop or at a manufacturer

(Aftersales retail experience is an advantage)

  • Confident in technical concern resolution and warranty procedures
  • Fluent in English and German (other languages as a plus)
  • Experience with a high-performing, collaborative, constructive peer group is a plus
  • Very good verbal and written communication skills with high attention to detail
  • Ability to work on own initiative with attention to detail with flexible and proactive personality
  • Personal qualities of integrity, credibility with high-level of organizational and time management skills
  • Strong business acumen and customer focus 

 

What we offer

  • Ability to equally accommodate working from home office or remote location based on geographical availability
  • Opportunity to work with one of the biggest OEM’s on the market
  • Relocation Package available for candidates outside of Hungary or local offices available in Budapest, Prague, Warsaw
  • Regular training and access to global career opportunities/career progression.
  • A professional but relaxed working environment, as part of a welcoming and diverse team. 

 

Shortlisted candidates will be invited to attend a technical assessment and  Microsoft Teams or telephone interview within 1-2 weeks. 

 

MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity

  • Automotive Technical Support Agent with German

    4 months ago

    Budapest, Budapest, Hungary MSX INTERNATIONAL Full time

    MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and...

  • Automotive Technical Support Agent

    4 months ago

    Budapest, Budapest, Hungary MSX INTERNATIONAL Full time

    MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and...

  • Automotive Technical Support Agent

    4 months ago

    Budapest, Hungary MSX INTERNATIONAL Full time

    MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and...

  • German Speaking IT Support Specialist

    22 hours ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    About the RoleWe are seeking a highly skilled German speaking IT helpdesk professional to join our team at Randstad Hungary Kft. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients in German and English.Key ResponsibilitiesResolve IT issues and queries from end-users via email, chat, or...

  • IT Support Specialist

    22 hours ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    {"h1": "IT Support Specialist - German Language", "p": "We are seeking an IT Support Specialist to join our team at Randstad Hungary Kft. As an IT Support Specialist, you will be responsible for providing technical support to our clients in German and English.Key Responsibilities:* Provide technical support to clients via email, chat, or phone* Troubleshoot...

  • Customer Support Agent

    1 month ago

    Budapest, Hungary HAYS Hungary Kft. Full time

    ENGLISH / GERMAN / ITALIAN / FRENCH / SLOVENIAN We’re looking for passionateCustomer Support Agents to join our thriving team in Budapest with the following language combinations: English English and German English and French English and Italian English and Slovenian You’ll play the key role in helping our customers have a great experience.You’ll be...

  • Customer Service Agent

    1 week ago

    Budapest, Hungary Formlabs Kft. Full time

    To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktops of every designer, engineer, researcher, artist, and dental and healthcare professional in the world. Our printers are used by Google, Tesla, Gillette, New Balance, and more.Founded in Boston in 2011, and...

  • Technical Trainer

    2 months ago

    Budapest, Budapest, Hungary MSX INTERNATIONAL Full time

    Technical TrainerFull-timePermanentHungary Are you up to date with the recent automotive trends and curious about what the future holds for the industry? Do you want to share your passion for learning and teaching with an international team? If you are passionate about trainings and the automotive field, we have the perfect opportunity for You We are looking...

  • German FLA

    2 months ago

    Budapest, Hungary HAYS Hungary Kft. Full time

    Would you like to be a part of a multinational environment where you can use your foreign language skills? We are seeking experienced candidates or fresh graduates for a Level 1 German-speaking IT Service Desk Agent position for our client’s team. Job summary: The task of the Service Desk Agents is to find the best and easiest solution for users’...

  • German Speaking IT helpdesk

    1 month ago

    Budapest, Hungary Randstad Hungary Kft Full time

      Our partner is an Information Communication Technology Services company with an extensive history. They have offices in more than 20 countries and their Hungarian operation has 200+ employees and is undergoing rapid growth.  Our partner is full of diverse people focused on a common goal of reimagining the digital experience.  Our strength is that we...

  • Technical Trainer

    2 months ago

    Budapest, Hungary MSX INTERNATIONAL Full time

    Technical Trainer Full-time Permanent Hungary   Are you up to date with the recent automotive trends and curious about what the future holds for the industry? Do you want to share your passion for learning and teaching with an international team? If you are passionate about trainings and the automotive field, we have the perfect opportunity...

  • Technical Project Manager

    2 months ago

    Budapest, Hungary Continental Full time

    Continental, founded in 1871, is a global technology company specializing in sustainable and connected mobility solutions. With 150 years of experience, we provide safe, efficient, and affordable solutions for vehicles, machines, and transportation. In 2022, we achieved €39.4 billion in sales, employing over 199,000 people across 57 countries. Our...

  • Customer Service Agent

    1 month ago

    Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/Department Our prestigious partner, a market leader of pet supplies is looking for motivated and customer-oriented individuals to join their Customer Service Team at the newly established Business Service Center.They are animal lover professionals who are passionate about smooth processes and progressive solutions. That's...

  • Customer Service Agent at Fressnapf

    1 month ago

    Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/Department Our prestigious partner, Fressnapf International Business Services is looking for new colleagues to join their team.IntroductionAt FRESSNAPF you will meet animal lover professionals who are passionate about smooth processes and progressive solutions. That's why they look for competent, animal-loving doers who...

  • IT Support Specialist

    2 months ago

    Budapest, Hungary Trenkwalder Kft Full time

    Handling IT error reports, inquiries, and change requests. Providing customer support over the phone and in writing. Managing, checking, and directing error tickets. Maintaining communication with clients and colleagues providing second-level support, monitoring service tickets. Regular updating and maintenance of knowledge base systems. ...

  • German Speaking IT helpdesk

    3 months ago

    Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Our partner is an Information Communication Technology Services company with an extensive history. They have offices in more than 20 countries and their Hungarian operation has 200+ employees and is undergoing rapid growth. Our partner is full of diverse people focused on a common goal of reimagining the digital experience. Our strength is that we embrace,...

  • Customer Service Agent

    2 months ago

    Budapest, Hungary Randstad Hungary Kft Full time

     The company is looking for a motivated and customer-oriented individual to join their team as a Customer Service Agent. The ideal candidate should have solid written and spoken German skills, along with enthusiasm about learning in this field. The candidate should be comfortable handling phone calls in a positive and professional manner, while also...

  • Customer Service Agent at Fressnapf

    2 months ago

    Budapest, Hungary Randstad Hungary Kft Full time

     They are looking for a motivated and customer-oriented individual to join our team as a Customer Service Agent. The ideal candidate should have solid written and spoken German skills, along with enthusiasm about learning in this field. The candidate should be comfortable handling phone calls in a positive and professional manner, while also possessing...

  • German Speaking IT helpdesk

    3 months ago

    Budapest, Hungary Randstad Hungary Kft. Full time

    Our partner is an Information Communication Technology Services company with an extensive history. They have offices in more than 20 countries and their Hungarian operation has 200+ employees and is undergoing rapid growth.  Our partner is full of diverse people focused on a common goal of reimagining the digital experience.  Our strength is that we...

  • Technical Sales Support

    3 weeks ago

    Budapest, Budapest, Hungary Danfoss Full time

    Job Description At Danfoss Fire & Safety unit, our Regional Sales Team, is recruiting new colleagues for the position of Technical Sales Support to join our dynamic and growing team.The job shall be hybrid at our Danfoss Budapest office; traveling throughout Europe shall be involvedJob ResponsibilitiesResponsibility and / or support during the quotation...