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Guest Relations Agent

3 months ago

Budapest, Budapest, Hungary Corinthia Hotel Budapest Full time

Uplift Your Career with Corinthia Budapest

Tasks & Involvements:

  • Checking guests in and out according to the hotel policy and procedure.
  • High-level of cooperation with other departments.
  • Responsible for concierge duties.
  • Meets and greets arriving guests.
  • Prepares the welcoming amenities for the VIPs.
  • Welcomes and escort the VIP guests to their room.
  • Arranges compensation gifts when needed.
  • Delivers show around in the hotel for the guests.
  • Creates surprises for special occasions (birthday, honeymoon, ).

The Ideal Candidate:

  • At least 1 year of relevant professional experience
  • College/university degree in relevant field
  • Proficient command of English and preferably Hungarian as well
  • Digital literacy with Opera PMS hotel system knowledge
  • High level of guest service & problem-solving skills
  • Professional self & corporate representation

Benefits:

  • Competitive salary with cafeteria
  • Complimentary staff meals on duty
  • Private healthcare insurance
  • Upselling-commission
  • Uniform with dry-cleaning service
  • International Corinthia discounts
  • Employment recognition awards & events
  • 5-star work environment
  • Learning & development opportunities

Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application.

CORINTHIA BUDAPEST, HUNGARY