Customer Support Specialist
4 weeks ago
Job Title: Customer Support Specialist
Mobility Partners, a global passenger transport settlement structure, is seeking a skilled Customer Support Specialist to attract new clients and support existing clients in Bulgaria.
The ideal candidate will have strong verbal and written communication skills, fluency in Bulgarian (B2 or higher), and the ability to engage effectively with clients and manage discussions.
- Key Responsibilities:
- Coordinating the preparation and delivery of product presentations for travel agencies and carriers;
- Assisting in making agreements with new clients;
- Helping set up client profiles;
- Maintaining relationships with existing clients;
- Managing client accounts in CRM.
Requirements: MS Office, CRM, Customer relationship management, JIRA Service Desk, Jira, HubSpot
Tools: Small teams, International projects
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