Polish speaking Service Desk Representative
1 month ago
- Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
- Handling end-user calls and web queries via tools, phone and email
- Documentation and precise administration, logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved on first level to the competent Level 2 teams
- Keep the user informed, own and follow-up ongoing cases
- Maintaining and improving customer satisfaction level
- Advanced or native in Polish language and in English
- Experienced in any customer service – experience gained in IT Help Desk
- You have willing-to-learn attitude & customer-focus mindset
- Excellent communication skills – both written and spoken
- Flexible, multitasking, dynamic personality, team player attitude
- You have logical thinking, good problem solving skills
- Hungarian knowledge is preferred but not a must
- Working in shifts
- Hybrid work mode
- Joining bonus
- Competitive salary
- Health insurance package at a private clinic
- Annual bonus
- Risk and accident insurance
- Cafeteria package
- Language course reimbursement
- Relocation package: reimbursement in 12 installments
- All You can Move Sportpass
-
Polish Speaking Service Desk Representative
4 weeks ago
Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full timeJob SummaryAs a Polish speaking Service Desk Representative at Cognizant Technology Solutions Hungary Kft., you will be the first point of contact for our clients, resolving their IT issues and providing exceptional customer support. Key ResponsibilitiesResolve IT issues of our clients via phone, email, and ticketing toolsHandle end-user calls and web...
-
Polish Speaking Customer Service Representative
1 month ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full timeCustomer Service Representative - Polish SpeakingWe are seeking a highly skilled Customer Service Representative to join our team in Hungary. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients in the Polish language.Key Responsibilities:Provide timely and effective responses to...
-
Polish Speaking IT Support Specialist
1 month ago
Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full timeJob SummaryWe are seeking a highly skilled Polish speaking Service Desk Representative to join our team at Cognizant Technology Solutions Hungary Kft. As a key member of our IT support team, you will be responsible for providing exceptional customer service to our clients, resolving IT issues, and maintaining a high level of customer satisfaction.Key...
-
Polish Speaking Support Specialist
1 week ago
Budapest, Budapest, Hungary Cognizant Technology Solutions Hungary Kft. Full timeJob OverviewAs a Polish Speaking Service Desk Representative at Cognizant Technology Solutions Hungary Kft., you will be the first point of contact for our clients, providing top-notch IT support and resolving their issues efficiently. This is an excellent opportunity to enhance your customer service skills while working with a dynamic team.Key...
-
French Speaking Service Desk Specialist
3 weeks ago
Budapest, Budapest, Hungary Fox HR Consulting Kft. Full timeAre you looking for a challenging role in a dynamic company? Fox HR Consulting Kft. is seeking a French Speaking Service Desk Agent to join their team.As a French Speaking Service Desk Agent, you will be the first point of contact for customers seeking IT-related assistance. You will provide comprehensive guidance and information on IT-related issues,...
-
French Speaking Service Desk Agent
4 weeks ago
Budapest, Budapest, Hungary Fox HR Consulting Kft. Full timeAre you a tech-savvy individual with a passion for helping others? Do you possess excellent communication skills in French and a good command of English? We're seeking a French Speaking Service Desk Agent to join our team at Fox HR Consulting Kft.As a French Speaking Service Desk Agent, you will be responsible for providing comprehensive guidance and...
-
French Speaking Service Desk Agent
4 weeks ago
Budapest, Budapest, Hungary Fox HR Consulting Kft. Full timeAre you looking for a challenging role that combines your language skills with your passion for technology? Fox HR Consulting Kft. is seeking a French Speaking Service Desk Agent to join their team.As a French Speaking Service Desk Agent, you will be responsible for providing comprehensive guidance and information on IT-related issues to customers via email,...
-
Customer Service Representative
2 months ago
Budapest, Hungary Randstad Hungary Kft Full timeProvide customer service via phone, email and chat Address customer problems and resolve issues efficiently and professionallyCollaborate with team members and other departments to maintain strong customer relationshipsIdentify and escalate priority issues to the appropriate channelsOur multinational client is looking for an English speaking Customer...
-
French Speaking Service Desk Agent
1 month ago
Budapest, Budapest, Hungary Fox HR Consulting Kft. Full timeJob Title: French Speaking Service Desk AgentWe are seeking a highly skilled and fluent French speaking Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, and chat.Key Responsibilities:Provide technical support and assistance to...
-
Customer Service Representative
4 weeks ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full timeWe are seeking a highly skilled Customer Service Representative to join our team in Hungary. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients in the Polish language.Key Responsibilities:Provide timely and effective customer support via phone and emailRespond to customer inquiries...
-
German Speaking Service Desk Professional
39 minutes ago
Budapest, Budapest, Hungary Get Work Trend Kft. Full timeJob Opportunity: German Speaking Service Desk AgentOur client is a leading global IT services company, transforming business and technology models for the digital age through industry-focused consulting and innovation. They foster efficiency and help shape the future of industries. This position is part of their pharmaceutical team, working with clients in...
-
Customer Service Representative
4 weeks ago
Budapest, Hungary Randstad Full timeCégleÃrás / Organisation/DepartmentOur multinational client is looking for an English speaking Customer Service Representative. If you have experience in customer service, or are interested in it, apply below!PozÃció leÃrása / Job descriptionProvide customer service via phone, email and chat Address customer problems and resolve...
-
Budapest, Budapest, Hungary CROME Communication Kft. Full timeJob Title: Romanian Speaking Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Romanian speaking customer service representative to join our team at Crome Communication Kft. As a customer service representative, you will be responsible for handling incoming complaints, inquiries, and requests from clients of BMW...
-
Polish speaking Collection Expert
1 week ago
Budapest, Hungary Karrier Hungária Full timeWe’re seeking a Cash Collection analyst to join our client's dynamic team and drive excellence in the financial operations. In this role, you’ll oversee collection processes, participate in process improvement and build expert knowledge of scope activities. If you have experience in Customer Support and speak fluently in Polish and English this...
-
Italian Speaking Customer Service Representative
1 month ago
Budapest, Budapest, Hungary Randstad Hungary Kft Full timeJob Title: Italian Speaking Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Italian speaking customer service representative to join our team. As a customer service representative, you will be the first point of contact for our Italian B2B partners, providing exceptional support and resolving issues in a timely and...
-
Budapest, Hungary Fox HR Consulting Kft. Full timeAre you someone who knows their way around a computer? Are you fluent in German? Do you have a good command of English? Do you enjoy helping people around you? If your answer is yes, please read on! Your employer is one of the world's leading IT professional services companies, transforming clients' business, operating, and technology models for the digital...
-
Polish speaking Customer Service Representative
4 months ago
Budapest, Hungary Randstad Hungary Kft Full timeTo be the primary contact for the Customers and for the Commercial TeamsSupport Customers and Sales teams in the given regionRespond to Customer inquiries via phone and email and support the Sales Teams with their inquiriesProcess operational customer complaintsContribute in identifying and implementing process improvements, enhance customer experience...
-
Budapest, Hungary Fox HR Consulting Kft. Full timeAre you someone who knows their way around a computer? Are you fluent in French? Do you have a good command of English? Do you enjoy helping people around you? If your answer is yes, please read on! Your employer is one of the world's leading IT professional services companies, transforming clients' business, operating, and technology models for the digital...
-
Customer Service Representative
4 weeks ago
Budapest, Budapest, Hungary Randstad Full timeCustomer Service Representative for multinational client. Experience in customer service or interest in it. Provide customer service via phone, email, and chat, addressing problems and resolving issues efficiently and professionally.Collaborate with team members and other departments to maintain strong customer relationships.Identify and escalate priority...
-
Customer Service Representative German
2 weeks ago
Budapest, Budapest, Hungary Formlabs Kft Full timeAbout the RoleWe are seeking a highly skilled German-speaking Customer Service Representative to join our team at Formlabs Kft. As a Customer Service Representative, you will be the primary point of contact for our German-speaking customers, providing exceptional support and ensuring their satisfaction with our products and services.ResponsibilitiesProvide...