French Speaking Service Desk Agent

1 month ago


Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time
Job Title: French Speaking Service Desk Agent

We are seeking a highly skilled and fluent French speaking Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical support and assistance via phone, email, and chat.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Document customer interactions and issues in our ticketing system
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with new technologies and products to provide expert-level support

Requirements:

  • Fluent French language skills (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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