Customer Service Representative German
4 weeks ago
About Formlabs Kft
Formlabs Kft is a leading manufacturer of professional 3D printers. Our mission is to bring groundbreaking technology to the desktops of every designer, engineer, researcher, artist, and dental and healthcare professional in the world.
We are looking for a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
Key Responsibilities
- Provide technical support to customers via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Collaborate with our international engineering team to resolve complex technical issues
- Develop and maintain a deep understanding of our products and services
Requirements
- Fluency in German and English
- Excellent communication and problem-solving skills
- Technical support experience for hardware products
- Knowledge of 3D modeling and printing
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
- Free beverages and snacks at the office
- Unlimited 3D prints
About the Role
This is an exciting opportunity to join a fast-growing company and contribute to the success of our customer support team. If you are a highly motivated and customer-focused individual with a passion for technology, we encourage you to apply.
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