German Speaking Senior Customer Service Representative

3 weeks ago


Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

Work Environment

As a Senior Customer Service Representative at Thermo Fisher Scientific, you will be part of a diverse team that speaks over 12 languages and fosters a friendly and upbeat working environment.

This role is an excellent fit for individuals who enjoy working in an international setting, handling a wide range of administrative tasks and providing internal support to Thermo Fisher partners and the field engineering team.

Key Responsibilities

  • Act as FPOC (First Point of Contact) for customers via email and phone, creating and assigning tickets in the ticketing system.
  • Decide on an accurate path forward to address customer needs, taking part in the Request for Quotation process and documenting all required information.
  • Manage the process for raised inquiries and complaints to resolution, maintaining customer databases and creating equipment records.
  • Assess the need for change and implement improvements to increase productivity, building positive relationships with internal departments and different customers.

Requirements

  • 1+ years' customer service experience, with a high school graduate and a bachelor's degree preferred.
  • Fluency in both German and English languages, with any other European language knowledge an advantage.
  • Proficient Microsoft Office user with strong written and verbal communication skills, good problem-solving skills, and a result-oriented demeanor.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has an outstanding story to tell. We enable our customers to make the world healthier, cleaner and safer.



  • Budapest, Budapest, Hungary Formlabs Kft Full time

    About the RoleWe are seeking a highly skilled German-speaking Customer Service Representative to join our team at Formlabs Kft. As a Customer Service Representative, you will be the primary point of contact for our German-speaking customers, providing exceptional support and ensuring their satisfaction with our products and services.ResponsibilitiesProvide...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work ScheduleOur team operates on a standard schedule from Monday to Friday.Environmental ConditionsThis role is based in an office environment.Job DescriptionWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will be the first point of contact for our...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeAt Thermo Fisher Scientific, we are committed to enabling our customers to make the world healthier, cleaner, and safer. As a Senior Customer Service Representative, you will play a critical role in supporting our clients throughout the lifecycle, including administration, order management, quotations, and...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job DescriptionJob DescriptionThermo Fisher Scientific is seeking a Senior Customer Service Representative to join our multilingual team in Budapest. As a German-speaking customer service expert, you will be the first point of contact for our customers via email and phone, providing timely and accurate responses to their inquiries.Responsibilities include...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work ScheduleStandard (Monday to Friday)Environmental ConditionsOffice environmentJob DescriptionJob OverviewAs a Senior Customer Service Representative at Thermo Fisher Scientific, you will play a vital role in delivering exceptional customer experiences. You will be part of a diverse team that speaks over 12 languages, working in a friendly and upbeat...


  • Budapest, Budapest, Hungary CROME Communication Kft. Full time

    Job Title: Romanian Speaking Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Romanian speaking customer service representative to join our team at Crome Communication Kft. As a customer service representative, you will be responsible for handling incoming complaints, inquiries, and requests from clients of BMW...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Job Title: Italian Speaking Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Italian speaking customer service representative to join our team. As a customer service representative, you will be the first point of contact for our Italian B2B partners, providing exceptional support and resolving issues in a timely and...


  • Budapest, Budapest, Hungary Formlabs Kft Full time

    About Formlabs KftFormlabs Kft is a leading manufacturer of professional 3D printers. Our mission is to bring groundbreaking technology to the desktops of every designer, engineer, researcher, artist, and dental and healthcare professional in the world.We are looking for a highly skilled Customer Service Representative to join our team. As a Customer Service...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Customer Service Representative - Polish SpeakingWe are seeking a highly skilled Customer Service Representative to join our team in Hungary. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients in the Polish language.Key Responsibilities:Provide timely and effective responses to...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job OverviewWe are seeking a skilled Senior Customer Service Representative to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and their concerns are addressed.Key ResponsibilitiesAct as the primary point of contact...


  • Budapest, Budapest, Hungary Mobility Partners Full time

    Mobility Partners is seeking a skilled Customer Service Representative to support our clients in Germany.The ideal candidate will have strong verbal and written communication skills in German, as well as fluency in either Russian or Ukrainian.Fluency in German (B2 or higher): Strong verbal and written communication client interactions.Must be fluent in...


  • Budapest, Budapest, Hungary Formlabs Kft Full time

    At Formlabs Kft, we are building a team of talented professionals who are passionate about delivering exceptional customer experiences. As a Customer Service Agent German, you will play a crucial role in providing top-notch support to our customers, ensuring they have the best tools and resources to succeed. As a key member of our Customer Services...


  • Budapest, Budapest, Hungary Randstad Full time

    Customer Service Representative for multinational client. Experience in customer service or interest in it. Provide customer service via phone, email, and chat, addressing problems and resolving issues efficiently and professionally.Collaborate with team members and other departments to maintain strong customer relationships.Identify and escalate priority...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    We are looking for a Danish speaking Customer Service Representative to join our team at Randstad Hungary Kft. As a key member of our customer service team, you will be the first point of contact for our B2B partners, providing exceptional support and communication skills to ensure a high level of customer satisfaction.Key Responsibilities:First Point of...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Italian Speaking Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our Italian B2B partners via email and phone.Main ResponsibilitiesCooperate closely with other teams and departments to...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    We are seeking a highly skilled Multilingual Customer Service Representative to join our team at Randstad Hungary Kft. In this role, you will be responsible for providing exceptional customer service to clients with advanced English and German/French/Italian/Danish language skills.Key Responsibilities:Helping customers with end-to-end processing of their...


  • Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work Schedule and EnvironmentOur team follows a standard work schedule, working Monday through Friday. Our office environment is a comfortable and safe space for all employees.Job Description and ResponsibilitiesRole OverviewAs a Senior Customer Representative at Thermo Fisher Scientific, you will be part of a diverse team that communicates in multiple...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad Hungary Kft. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional service and support to ensure their needs are met.Key...


  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Unlock Your Language Skills and Thrive in a Multinational EnvironmentWe are seeking a highly motivated and detail-oriented Multilingual Customer Service Representative to join our team at Randstad Hungary Kft. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, utilizing your advanced...


  • Budapest, Budapest, Hungary Adecco Kft. Full time

    Around the world, people are working together to develop innovative life science products that help people live longer, healthier lives. Join Adecco Kft. as we partner with a global leader in this field to find talented customer service professionals to support their operations in Budapest VIII. District.We're looking for someone to join our team as a Global...