Senior EMEA SaaS Implementation Director

1 day ago


Budapest, Budapest, Hungary Karrier Hungária Full time
Join Our Team

We are seeking a highly experienced EMEA Professional Services Leader to oversee Pilots and Integration projects in our expanding operations.


The ideal candidate will be passionate about customer success, demonstrate strategic leadership, and excel in managing diverse global teams, playing a key role in transforming SaaS onboarding and shaping the future of cloud technology.


Main Responsibilities:
  • Manage critical integrations of our SaaS solutions with third-party systems and POS applications.
  • Shape and deliver key services like project management, consultancy, training, and onboarding.
  • Build, mentor, and manage a global team of project managers, consultants, and trainers to deliver exceptional customer onboarding and services.

This role involves ensuring smooth and efficient customer onboarding, including system integration and training. The successful candidate will also be responsible for overseeing seamless integration of SaaS solutions with third-party systems, ensuring performance and data accuracy.


Key Requirements:
  • Bachelor's in Computer Science, IT, Business, or related field (Master's preferred).
  • 8+ years of experience in software services, including 5+ years in global team leadership.
  • Strong understanding of SaaS models and delivery.
  • Proven success in leading complex projects' implementations.
  • Extensive experience with SaaS integrations, APIs, and data sync.
  • Skilled in designing and delivering effective training programs.
  • Familiarity with implementing Single Sign-On solutions.
  • Ability to lead and develop diverse, global teams.
  • Strong ability to turn objectives into actionable plans.
  • Excellent written and verbal communication skills in English for engaging with stakeholders.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as a dynamic working environment, flexible working conditions, and hybrid work arrangements.


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