Technical French Language Specialist
2 days ago
About Us
We are a leading global IT services provider transforming business and technology paradigms for the digital era. Our industry-specific consulting promotes innovation and efficiency.
Job Overview
This role is primarily remote with occasional office days in Budapest, Hungary. The ideal candidate will be fluent in French and have upper-intermediate English skills. A high school degree is required, along with at least two years of experience in solving IT problems.
Responsibilities
- Monitor and enhance end-user digital experiences
- Analyze and identify patterns in digital performance
- Conduct regular system health checks and create proactive performance improvements
- Manage and resolve critical high-priority tickets
- Coordinate with resolver groups for maintenance and issue resolution
- Alert engineers and leads to prevent SLA breaches
- Collaborate with partners and vendors for optimal service delivery
- Provide top-tier technical remote support and incident management
- Contribute to account reviews and continuous service improvement
- Provide insights and recommendations on internal processes, workflows, and knowledge management
- Ensure high-quality customer service and handle additional project tasks as needed
Benefits
- Cafeteria
- Sing-up bonus
- Medicover health- and Generali life insurance
- Free sport allowance
- All You Can Move SportPass (at a discounted price)
- Udemy access, training courses on various platforms
- Work commute supplement
- Monthly public transportation (BKV) pass price
- Office parking space
- Safety glasses reimbursement
- Reimbursable language courses
- Childbirth supplement
- Baby pack in case of childbirth
- Bring your kids to work
- Voluntary pension- and health fund membership fee contribution
- Széchenyi Recreation Card
- Fitness discount
- A youthful, dynamic working environment with team-building activities and Company events
- High value awards and recognitions and annual salary review
Salary Information
The estimated monthly salary range for this position is €3,500 - €4,200, depending on experience.
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