Presales Solution Engineer

About Tresorit:

Enabling document productivity and digital trust without sacrificing privacy and security is possible. Tresorit is committed to empowering individuals and businesses through a secure, user-friendly platform designed to manage their most valuable and sensitive information assets. Our platform not only facilitates document collaboration, sharing, and data safeguarding but also ensures our customers retain full control. We guarantee total information privacy and security, seamlessly integrating into their everyday tools and processes.

Role overview:

We are seeking a Presales Solution Engineer who will play a central role in the sales process, specializing in Document Management Solutions and Secure Email Technologies. Your primary responsibility is to understand client requirements, design tailored solutions and effectively communicate the value proposition of our offerings. You will collaborate closely with the sales, product development, and marketing teams to drive customer success and contribute to product enhancements.

We need you, your voice, your ideas, and your ambition to make it happen.

What you will do:

• Technical consultation & solution design:
  • Driving pre-sales, solution consulting, or technical sales, with an understanding of document management or secure email.
  • Assessing customer needs and designing tailored solutions.
  • Delivering product demos and proof-of-concepts.
• Sales & Customer support:
  • Collaborate with sales teams on strategies and proposals.
  • Responding to RFPs, RFIs, and technical inquiries.
  • Proposal writing and conducting customer engagement.
  • Establishing and maintaining strong relationships with key client stakeholders.
  • Gathering client feedback to inform product development and improvement initiatives.
• Training & Industry knowledge:
  • Conducting technical training for customers and internal teams.
  • Keep awareness of industry trends and emerging technologies.
  • Contributing to thought leadership (blogs, case studies, conferences).
  • Representing the company at industry events, conferences, and webinars.
• Custom developments:
  • Managing custom development needs.
  • Collaborating with Product Management and third-party integrators.
  • Project management responsibilities from planning to delivery.

What you will need:

• Bachelor's/Master's degree in Engineering, Computer Science, Information Technology, or a related field.
• 3-5+ years of experience in pre-sales, solution architecture, or technical consulting roles in a B2B or SaaS environment.
• Strong understanding of document management solutions, secure email technologies, enterprise IT architectures, cloud computing, and cybersecurity.
• Fluency in English and German. Other languages are a plus.
• Excellent verbal and written communication skills with the ability to engage both technical and executive stakeholders.
• Proven ability to develop compelling technical narratives and deliver impactful presentations.
• Experience responding to RFx processes and compliance-related inquiries.
• Knowledge of API integrations, security frameworks, and enterprise software deployment models.
• Proactive mindset with a passion for driving customer success and continuous learning.

What we offer:

• Competitive base salary with a wide range of extra benefits, like:
  • Cafeteria-system,
  • annual bonus,
  • private health insurance plan,
  • gym subsidies,
  • company mobile,
  • learning and self-development opportunities,
  • flexible working hours & home office opportunity,
  • paid parental leave,
  • in-office snacks & beverages,
  • team building days.

How to apply:

Get started by clicking "Apply now" and attaching your resume for consideration. We encourage you to apply even if you believe you do not meet every single qualification. Many excellent candidates do not check every box, and that is okay. We are happy to recognize the potential in motivated people, and work in an environment where we can grow and learn together.