Key Account Manager

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

The Hungarian Wolt was founded in 2018 and now we are in more than 100 cities, working with more than 6000 restaurant and retail partners around the country. Our mission is to make cities better by empowering and growing local communities. To do so, we want to make the busy lives of our customers a bit easier, offer local stores and restaurants additional sales and visibility and offer flexible earning opportunities for courier partners.

As a Key Account Manager, your focus will be on driving incremental revenue and providing the tools and support for our key retail partners (including the biggest grocery chains on the Hungarian market) to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be super passionate about account management, business development and analytics but also be a strong communicator as you'll be talking to big retailers on a daily basis.

What you'll be doing:

• With your expertise, helping the sales team to negotiate deals with new retail chains, especially when it comes to fine-tuning operational aspects
• Successfully onboard new key accounts together with Retail Associates, providing them with all the tools and information to start working as soon as possible.
• Driving and managing month-over-month sales growth of our current big retail venues and improving venue performance by measuring critical KPIs, strong analysis and frequent quality and satisfaction checks.
• Working with the partner to implement home-delivery strategies in line with the partner's own strategy to help ensure the partner's success.
• Getting feedback from our partners and translating it into product, marketing and operations improvement, working closely with Wolt's global team

Our humble expectations:

• You have proven experience from previous account management, business development, sales or similar roles.
• You are a self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously.
• Fluent in both Hungarian and in English
• You are structured, detailed, and have strong problem-solving skills.
• You have analytical experience or at least a passion for it
• You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome.
• Experience in groceries and/or e-commerce is a plus.

What We Offer:

• Independent work in a dynamic, international team
• SZÉP-card
• Private health insurance
• All You Can Move card (self-financed)
• Employee Assistance Programme - therapy and wellbeing
• % Discount on your Wolt orders
• Extended parental leave for fathers: 16 weeks total
• Modern work equipment
• Volunteer day
• Snacks & drinks in the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.