parts & services area manager

6 days ago

Budapest, Budapest, Hungary ELCO Full time 60,000 - 120,000 per year

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

Responsible to facilitate the after sales service by offering sales support and after-sales related projects to business partners.

Dealing with installers, and contracted service members, and other stakeholders to specify, approve and support business development oriented strategies in after-sales department.

Tasks:

  • Monitoring and improvement of the quality and efficiency of the external service centers
  • Define and implement client fidelity strategies leveraging on service centers to monitor the lifecycle of our products
  • Define and implement long term service contracts and clients' maintenance programs
  • Scouting and analysis of new business opportunities in collaboration with the Sales Area Manager
  • Development of activities aimed to increase the installed park and the services sold
  • Recruitment of new installers in collaboration with the Service Centers
  • Increase the Parts & Services turnover of the reference area
  • Maintain and increase the service level of the Service Centers in the area of responsibility
  • Guarantee the homogeneity of service logics within the area of competence
  • Ensure extra Warranty sales for specific product lines

The ideal candidate has:

  • Bachelor or Master's Degree in Economics or Engineering, preferably, HVAC
  • 3 years of experience in similar roles gained in the semi-durable goods industry
  • Good knowledge of Microsoft Office, SAP.
  • sales attitude
  • willingness to travel and visit contracted service customer 4 days a week in region

Good communication skills, strong results and business orientation, initiative and organization will complete the profile.

Location: Budaörs

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

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